|
07-01-2008, 07:50 PM | #1 |
Junior Member
Join Date: Jul 2008
Posts: 5
Thanks: 2 Thanked 0 Times in 0 Posts |
DID to Voxalot
Hello,
I have my account as VoxLite, and i have a DID number forwaded to my voxalot account though SIP. It is forwaded ok, but when dialling the DID, no ring occurs although line is free, and voicemail message "this user with extension xxxx is unavailabe" sounds.. am i missing some configuration on the voxalot? how come incoming calls don't come throuhg? Thank you! |
07-02-2008, 01:35 AM | #2 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
In that case it should be forwarded to 123456@voxalot.com or even better 123456@xx.voxalot.com (where xx is us, eu or au depending on which server you are using) Of course replace 123456 with your VoXalot number. Now, can you receive calls directly to VoXalot though? : -Find a SipBroker Number local to you (see SIPBroker - PSTN Numbers ) -Call it -When prompted enter *010-123456 (where 123456 is your 6 digit VoXalot number) -Does your account ring this way? If it still does not ring this way, it is likely a NAT issue, see here for some suggestions: http://forum.voxalot.com/voxalot-sup...html#post14452 Depending on which ATA you are using take a look here as well: Hardware Configuration Settings - Voxalot FAQ Hope this helps...keep us updated how it goes |
|
07-02-2008, 08:06 AM | #3 |
Junior Member
Join Date: Jul 2008
Posts: 5
Thanks: 2 Thanked 0 Times in 0 Posts |
Hello,
Thanks for the reply! In effect i tried to call the SIPbroker, and it still got redirected to the voicemail. Everything was set as you said... i searched through the ATA link mentioned. I have a Siemens c470IP phone, through a router, somewhere i read to best set stun server, after i set the stun server all calls come through. Problem solved! Just one doubt, i am using stun.voxalot.com server, i guessed it is the one, is this the correct one? i am using eu.voxalot.com It works now so i guess it is good. Thank you! |
07-02-2008, 08:38 AM | #4 | |
Senior Member
Join Date: Jul 2007
Posts: 143
Thanks: 13 Thanked 20 Times in 19 Posts |
Quote:
Use one which is 'closer' to you. |
|
07-02-2008, 11:54 AM | #5 | ||||||||
Junior Member
Join Date: Jul 2008
Posts: 5
Thanks: 2 Thanked 0 Times in 0 Posts |
Hello,
Now I have incoming audio problems. Incoming calls come through ok, i don't hear the caller but the caller hears me. I have searched thouroughly the forum, and tried to continue this post without luck: http://forum.voxalot.com/voxalot-sup...ing-calls.html I have tried the following: Quote:
Quote:
Quote:
Quote:
Quote:
Quote:
Quote:
Quote:
So if i receive a call from a landline to my DID, which is configured to go through sip voxalot, phone rings, i pick it up, but i don't hear nothing, although the caller can hear me. Please help. Thank you! |
||||||||
07-02-2008, 02:01 PM | #6 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Who is the DID provider?
-Try using stun.xten.com instead of stun.voxalot.com -The stuff about codecs, and Optimization applies to outgoing calls not incoming (so do not worry about it right now) -On your ATA see if you can find these two fields and enable them (set them to yes) NAT Mapping Enable NAT Keep Alive Enable -Try having NAT Symmetric set to both NO and YES and see if anything changes for you -Is the DID being forwarded to 123456@voxalot.com or 123456@eu.voxalot.com? Last edited by emoci; 07-02-2008 at 02:04 PM. |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough | ctylor | Voxalot General | 5 | 04-28-2010 12:52 AM |
Can't get voice packets to bypass VoXaLot | v164 | Voxalot Support | 35 | 08-23-2009 10:25 PM |
VoXaLot not working with PBXes (VoXaLot as an extension of PBXes) | wilsonhlacerda | Voxalot Support | 31 | 12-09-2007 02:30 PM |
Provider Registrations and Call Forwarding - is VoXaLot support really needed? | v164 | Voxalot Support | 2 | 07-07-2007 05:25 AM |
Newbie - but please be nice | Mallycat | Voxalot Support | 21 | 04-15-2006 07:50 AM |