No busy signal or message when line is busy

Krypt · 12-02-2008, 10:47 AM

I have a "problem". I have a voxalot subscription which has two SIP providers.
1. Budgetphone with DID for incoming calls
2. Voipbuster without DID for outgoing calls

Everything is working fine but i have a problem with my voicemail.
When I do not answer the call the call is forwarded to my voicemail; that is correct. But when I'm busy the call is also forwarded to my voicemail, but I want to get a busy signal or a bust message.

How can I do this? Does it have something to do with settings of my speedtouch SIP modem? This is the services list of my modem.

Code:

      Service          Status     ActCode    DeactCode    RegCode    Provisioned
--------------------------------------------------------------------------------
     transfer     deactivated         *96          #96                       yes
         hold       activated         *94          #94                       yes
      waiting     deactivated         *43          #43                       yes
          mwi       activated         *98          #98                       yes
         clip       activated         *30          #30                       yes
         clir     deactivated         *31          #31                        no
         3pty     deactivated         *95          #95                        no
    forcedFXO     deactivated        *01*                                     no
          cfu     deactivated         *21          #21      **21*             no
         cfnr     deactivated         *61          #61      **61*             no
         cfbs     deactivated         *67          #67      **67*             no
   callreturn       activated         *69                                    yes
         ccbs     deactivated         *37          #37                        no
   clironcall     deactivated        *31*         #31*                        no
waitingoncall       activated        *43*         #43*                       yes

I hope someone can help me with this.

Krypt · 12-17-2008, 12:43 PM

Anyone an idea?

kurun · 12-17-2008, 02:34 PM

If I understand correctly, you would like the caller to hear a busy signal for incoming call when your phone is busy. To do this, you would have to set Voicemail to inactive on the Voicemail page in your account settings.

You may also want to activate Call Waiting on your SIP device, so that you know you have another call before the Call gets forwarded to voicemail if active, or change to busy after the ringing timeout (also set-up on the voicemail page in your account).

.

12-02-2008, 10:47 AM	#1
Krypt Junior Member Join Date: Sep 2008 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	No busy signal or message when line is busy I have a "problem". I have a voxalot subscription which has two SIP providers. 1. Budgetphone with DID for incoming calls 2. Voipbuster without DID for outgoing calls Everything is working fine but i have a problem with my voicemail. When I do not answer the call the call is forwarded to my voicemail; that is correct. But when I'm busy the call is also forwarded to my voicemail, but I want to get a busy signal or a bust message. How can I do this? Does it have something to do with settings of my speedtouch SIP modem? This is the services list of my modem. Code: Service Status ActCode DeactCode RegCode Provisioned -------------------------------------------------------------------------------- transfer deactivated 96 #96 yes hold activated 94 #94 yes waiting deactivated 43 #43 yes mwi activated 98 #98 yes clip activated 30 #30 yes clir deactivated 31 #31 no 3pty deactivated 95 #95 no forcedFXO deactivated 01* no cfu deactivated 21 #21 21 no cfnr deactivated 61 #61 61 no cfbs deactivated 67 #67 67 no callreturn activated 69 yes ccbs deactivated 37 #37 no clironcall deactivated 31 #31* no waitingoncall activated 43 #43* yes I hope someone can help me with this. Last edited by Krypt; 12-02-2008 at 10:49 AM.

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12-17-2008, 12:43 PM	#2
Krypt Junior Member Join Date: Sep 2008 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Anyone an idea?

12-17-2008, 02:34 PM	#3
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	If I understand correctly, you would like the caller to hear a busy signal for incoming call when your phone is busy. To do this, you would have to set Voicemail to inactive on the Voicemail page in your account settings. You may also want to activate Call Waiting on your SIP device, so that you know you have another call before the Call gets forwarded to voicemail if active, or change to busy after the ringing timeout (also set-up on the voicemail page in your account). .