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Voxalot Support Support for the Voxalot service. |
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04-01-2008, 07:48 AM | #1 |
Junior Member
Join Date: Mar 2008
Posts: 9
Thanks: 2 Thanked 1 Times in 1 Posts |
there is no logging functionality!!!
I see no logging functionality at all!
It is really strange. Many other SIP brokers/providers do provide such the simple functionality! pbxes.com has the excellent logging even for free members, mysipswitch.com also provides it, but simpler Are most of your customers fine with that? Last edited by shkaff; 04-01-2008 at 07:55 AM. |
04-01-2008, 08:10 AM | #2 |
Senior Member
Join Date: May 2006
Location: Greater London, UK
Posts: 198
Thanks: 36 Thanked 23 Times in 23 Posts |
Well, I route calls Voxalot -> VSP -> dialled party. My VSP gives me the logs. I'm happy with that.
ataboy |
04-01-2008, 09:30 AM | #3 |
Senior Member
Join Date: Apr 2007
Posts: 135
Thanks: 37 Thanked 34 Times in 23 Posts |
Logging
Yes, but I often miss logging since I play around very often with other services like webcallback, Tringme, Talkonaut or Voxeo's Skype bridge. My phone simply rings and I don't understand which way the call took. For tinkerers it would be great to have a call log.
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04-01-2008, 10:52 AM | #4 |
Member
Join Date: Sep 2006
Posts: 94
Thanks: 1 Thanked 8 Times in 8 Posts |
I've been asking for logs too.
My VSP only logs the outgoing calls, as they don't accept direct SIP calls, and most (so far) incoming calls are still over PSTN. I'd like logs to help diagnose problems when setting up "fun" routes - and I appreciate the storage space logs can consume, so personally would be happy with something like a) "Full" logs available for 12 hours b) "Short" logs (i.e. direction, origin, destination, VSP used, dialplan applied, number PRE dialplan, number POST dialplan, begin, end, duration, type etc) for a month? (and type would be "normal, webcallback, mobile.voxalot.com, voxconnect etc etc) Combined with SNMP from local h/w that would be really useful! |
04-01-2008, 01:34 PM | #5 |
Senior Member
Join Date: May 2007
Location: Katwijk, The Netherlands
Posts: 133
Thanks: 57 Thanked 32 Times in 27 Posts |
Call records launched
Not all what you want. But call records just today launched!
START END SECONDS NUMBER1 PROVIDER1(regretfull only number no name) DISPOSITION1 |
04-01-2008, 01:54 PM | #6 |
Senior Member
Join Date: Apr 2007
Posts: 135
Thanks: 37 Thanked 34 Times in 23 Posts |
Thanks a lot!
These call logs that got implemented today are great. They help me very much. Only the name of the used VSP is missing. Thanks a lot.
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04-01-2008, 02:30 PM | #7 |
Junior Member
Join Date: Mar 2008
Posts: 9
Thanks: 2 Thanked 1 Times in 1 Posts |
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04-01-2008, 04:45 PM | #8 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
It is still being tweaked a bit, but if you hover over the number you'll get the VSP used (for now it is identified by the number in your provider list)....I believe Craig is already looking into adjusting it to show the actual name of the provider...
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04-02-2008, 09:25 AM | #9 |
Member
Join Date: Sep 2006
Posts: 94
Thanks: 1 Thanked 8 Times in 8 Posts |
Huzzah - thats a start
Having the dialplan used, and number BEFORE and AFTER dialplan would be useful - as I've mentioned before, whilst I've got a dialplan to translate some numbers based on starting with 0 or being a certain number of digits long, to a full international number - which works when dialling from my ATA. However, when I use mobile.voxalot.com, and provide the full number anyway, which shouldn't be translated, the call fails. If I use the number that I'd dial from my ATA, it works - so obviously a dialplan is kicking in somewhere, and shouldn't be - and it'd be good to find out which one and why! (I'll play with it later and see if I can spot it anyway) |
04-02-2008, 10:55 AM | #10 |
Senior Member
Join Date: Apr 2007
Posts: 135
Thanks: 37 Thanked 34 Times in 23 Posts |
Hover Doesn't work on Firefox
Oh really? I didn't notice because I use Firefox where the hover effect doesn't work. But with IE I can see it now.
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