Losing inbound about once a month

BigTex · 03-07-2008, 01:49 PM

Hi, since I've been using Voxalot (for many months now), I've had a persistent problem. About once a month it loses its ability to receive inbound calls. I'm able to correct the problem by resetting my Linksys Sipura ATA. Here are the symptoms:

1. The Linksys still thinks it's registered.
2. Voxalot still thinks it's registered to my Vitelity account.
3. Incoming calls from a SIP Broker number cause the ATA to ring, but not calls through Vitelity from a regular PSTN.
4. Outbound calls work fine.
Added later in the day: 5. Inbound calls from a PSTN appear to be ringing to the caller, and they eventually roll over to my Voxalot voice mail when the standard timeout is reached.

Please help - my wife is getting frustrated

03-07-2008, 01:49 PM	#1
BigTex Junior Member Join Date: Sep 2007 Posts: 26 Thanks: 14 Thanked 2 Times in 2 Posts	Losing inbound about once a month Hi, since I've been using Voxalot (for many months now), I've had a persistent problem. About once a month it loses its ability to receive inbound calls. I'm able to correct the problem by resetting my Linksys Sipura ATA. Here are the symptoms: 1. The Linksys still thinks it's registered. 2. Voxalot still thinks it's registered to my Vitelity account. 3. Incoming calls from a SIP Broker number cause the ATA to ring, but not calls through Vitelity from a regular PSTN. 4. Outbound calls work fine. Added later in the day: 5. Inbound calls from a PSTN appear to be ringing to the caller, and they eventually roll over to my Voxalot voice mail when the standard timeout is reached. Please help - my wife is getting frustrated Last edited by BigTex; 03-07-2008 at 09:48 PM.

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