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04-28-2007, 06:08 AM | #1 |
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Join Date: Mar 2007
Location: Vienna, Austria
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WebCalback is not working
Hallo moderators!
My sip provider are sip.voipbuster.com and sip.voipcheap.com. I am registred with eu.voxalot.com and all calls are working normaly. I am calling from Vienna, Austria and use Siemens Gigaset SIP device. But ... WebCallBack is not working. No signal and no error message. I entred all posible provider combinations (voipbuster-voipbuster, voipbustr-voipcheap, voipcheap-...) but without success. My ISP is chello.at, Austrian internet provider. I am using http://www.voxalot.com/action/webCall WebCallBack tested with Firefox & IE I have notice this problem yestrday, 27.04.2007 Today I tested 2x. Thanx for your time and help. Regards & Liebe Grüße Fla Last edited by flaquadrat; 04-28-2007 at 06:22 AM. Reason: date error |
04-28-2007, 07:32 AM | #2 |
Join Date: Jan 2007
Location: Sydney
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Hi Fla,
I understand from the following posts that most of the betamax labels only support one call leg and consequently I am guessing web callback will not work as long as you are using any one or two betamax brands in web call back. http://forum.voxalot.com/voxalot-sup...k.html#post379 Can I suggest you try one betamax label and one non betamax and let us know your test results if possible? Tony. |
04-28-2007, 09:00 AM | #3 |
Join Date: Jan 2007
Location: Sydney
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Hi fla,
We have checked the eu server and it all seems to be in perfect working order, so the issue you are having with web call back has probably some thing to do with the VSPs you are using not supporting two call legs. (see post above) Tony. |
04-28-2007, 09:01 AM | #4 |
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Join Date: Mar 2007
Location: Vienna, Austria
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Hi Tony!
thanx for your answer! 1) WebCallback was working until yesterday. Last 2-3 days i working on "Betamax FUP" problem - i symply ignore WebCallBackp. 2) I tested now with Voipbuster (Betamax) and Webacall (*not* Betamax), result is: without signal, no error message, nothin happens! Same like "betamax clone voipbuster with betmax clone voipcheap". 3) the third test was "webacall" - "webacall": without success. The message on the page is: Initiating a call between '00437xxxxxxx' via 'Webacall' and '0043xxxxxxx' via 'Voipbuster'. I repeat: until 26.04.2007 was ewerithing normal, I use the WebCallback with success. On your side is all working OK? Regards & Liebe Grüße Fla |
04-28-2007, 09:10 AM | #5 |
Join Date: Jan 2007
Location: Sydney
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Hi Fla,
As posted above - the server was checked and everything is working ok. Is any one else having problems with web callback on the eu server? Tony. |
04-28-2007, 10:47 AM | #6 |
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I tried Parlino - Voipbuster
Ok for Parlino (received the first call), not ok for voipbuster (didn't ring on the second phone line) i tried then Parlino - Parlino All was ok. I'm also having problems with betamax with the VoxCallMe feature... Impossible to receive a call if the calls are routed to voipstunt... But ok if Parlino. It seems that it is ok to call with betamax directly (with my ATA), but not when using Webcallback and VoxCallMe |
04-28-2007, 10:51 AM | #7 |
Join Date: Apr 2006
Location: UK
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Note that most of the provider feedback on Betamax companies on that thread pre-dates some changes in the autumn that meant it became possible to use them for both legs - see my post #52, though it worked for a month or two before I wrote it.
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04-28-2007, 05:18 PM | #8 |
Member
Join Date: Mar 2007
Location: Vienna, Austria
Posts: 91
Thanks: 29 Thanked 15 Times in 14 Posts |
Halo!
Thanx to all for your help! 1) Voxalot WebCallback is not working the second day. Using symilary product on myaccount.voipbuster.com is working perfectly - and it cost 0.05 euro. 2) Speach quality over Voxalot dialplan and server eu.voxalot.com is very bad comparing with "direct" connection from my sip device to betamax clones. I see that i am only to have this problems! Not bad for other Voxalot users: one to 1000 or 1000000. Statisticaly my problem is not important and is naturaly to be ignored. I switched my sip conection directly to one of betamax clone. Back to the roots again! Ciao! Regards & Liebe Grüße Fla |
05-05-2007, 06:54 AM | #9 |
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Tried to use Web Callback function with betabay and it does not work.
Note: My Betamax with Voxalot is working, just not the Callback. REgards, Mercator |
05-09-2007, 07:29 AM | #10 | |
Join Date: Feb 2006
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Quote:
Closing thread.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
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