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Unread 12-05-2010, 12:35 PM   #1
ozimarco
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Default Problem with .eu server

The server status indicates that there is a problem with the .eu server. This is affecting our connection to Pennytel. We get the message:"This account is not valid". When I make the call directly via Pennytel, it goes through OK. Martin, I will PM you my account numbers.

Could you please investigate?

Thanks

edit: I have been contacted by Pennytel. They have blocked access to their service via Voxalot because a few people have found ways to use Voxalot to defraud Pennytel.

Pennytel's Ashleigh has posted that, once the 10M free minutes promo has finished, they will restore the ability to make calls via Voxalot.
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Last edited by ozimarco; 12-10-2010 at 09:33 AM.
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Unread 12-05-2010, 10:16 PM   #2
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Thanks for the update ozimarco
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Please post support questions on the forum. Do not send PMs unless requested.
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Unread 12-11-2010, 07:13 AM   #3
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I was wondering why I can't use Voxalot. My primary VSP is PT also. Looks like I have to bypass Vox until the promo is over
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Unread 12-11-2010, 11:50 AM   #4
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Quote:
Originally Posted by Hally View Post
Looks like I have to bypass Vox until the promo is over
It's a pain, isn't it? We got so used to Voxalot's speed dials that it hurts having to do without them.
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