Incoming calls goes to voice mail after 2 rings

vikasintl · 07-17-2007, 11:06 AM

I am using free DID number and entered voxalot SIP URI to forward that call and receive it on my x-lite software.When incoming calls comes it goes to voice mail option immediately after 2 rings(6 seconds) and I tried longer duration before it goes to voice mail on voxalot members details page and also on my x-lite software but it still goes to voice mail after 2 rings only...what is the solution..I want to let it ring at 4 times or the seconds duration I choose...why its not possible?

kurun · 07-17-2007, 01:32 PM

Quote:

Originally Posted by vikasintl

I am using free DID number and entered voxalot SIP URI to forward that call and receive it on my x-lite software.When incoming calls comes it goes to voice mail option immediately after 2 rings(6 seconds) and I tried longer duration before it goes to voice mail on voxalot members details page and also on my x-lite software but it still goes to voice mail after 2 rings only...what is the solution..I want to let it ring at 4 times or the seconds duration I choose...why its not possible?

Which Voice mail does it go into DID's Voicemail or Voxalot?
As a quick suggestion, try turning off your Voxalot Voice mail, and see the call still goes to voicemail.

Maybe there is a DID problem or your forwarding information is not entered correctly.

vikasintl · 07-17-2007, 01:47 PM

Quote:

Originally Posted by kurun

Which Voice mail does it go into DID's Voicemail or Voxalot?
As a quick suggestion, try turning off your Voxalot Voice mail, and see the call still goes to voicemail.

Maybe there is a DID problem or your forwarding information is not entered correctly.

I have freedigits did number and forwarding information is sip:mynumber@voxalot.com is that correct?
If I turn off voxalot voice mail it goes to freedigits voice mail but it disconnects from voxalot(x-lite) after 2 rings

kurun · 07-17-2007, 01:54 PM

Correct format for Freedigits seems to be - xxxxxx@voxalot.com

vikasintl · 07-17-2007, 02:16 PM

Quote:

Originally Posted by kurun

Correct format for Freedigits seems to be - xxxxxx@voxalot.com

I dont know ...where is the problem I am thinkin I should try sjlab software...lets see..thanks for ur time

emoci · 07-17-2007, 03:13 PM

You posted elsewhere too....

In FreeDigits

Are you entering exactly this:
sip:123456@voxalot.com

try this instead(no sip in front):
123456@us.voxalot.com

Can you tell which voicemail you are going to, is it VoXalot or FreeDigits (they have their own Voicemail, and most times even when everything is working properly, you'll receive calls to VoXalot, but after about 4 rings you'll go to their voicemail)

Also call your voxalot account (as I mentioned in that other thread) and see what happens.

07-17-2007, 11:06 AM	#1
vikasintl Member Join Date: Jul 2007 Posts: 34 Thanks: 0 Thanked 0 Times in 0 Posts	Incoming calls goes to voice mail after 2 rings I am using free DID number and entered voxalot SIP URI to forward that call and receive it on my x-lite software.When incoming calls comes it goes to voice mail option immediately after 2 rings(6 seconds) and I tried longer duration before it goes to voice mail on voxalot members details page and also on my x-lite software but it still goes to voice mail after 2 rings only...what is the solution..I want to let it ring at 4 times or the seconds duration I choose...why its not possible?

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07-17-2007, 01:54 PM	#4
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	Correct format for Freedigits seems to be - xxxxxx@voxalot.com

07-17-2007, 03:13 PM	#6
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,422 Thanks: 123 Thanked 369 Times in 282 Posts	You posted elsewhere too.... In FreeDigits Are you entering exactly this: sip:123456@voxalot.com try this instead(no sip in front): 123456@us.voxalot.com Can you tell which voicemail you are going to, is it VoXalot or FreeDigits (they have their own Voicemail, and most times even when everything is working properly, you'll receive calls to VoXalot, but after about 4 rings you'll go to their voicemail) Also call your voxalot account (as I mentioned in that other thread) and see what happens.