Voxalot incoming not working

[441516]

status failed but must be a problem somewhere as I didnt change anything. It registers ok without voxalot. Please Martin look into this. Have Sipgate changed anything?
Edit: Now shows registered. Thanks.

[martin]

Originally Posted by 441516

status failed but must be a problem somewhere as I didnt change anything. It registers ok without voxalot. Please Martin look into this. Have Sipgate changed anything?

Looks like a problem with sipgate. All of the sipgate registrations on voxalot.com are in failed status.

[maxalot]

Originally Posted by martin

Looks like a problem with sipgate. All of the sipgate registrations on voxalot.com are in failed status.

My Sigate is currently showing registered by calls still go through to VM.

NB. The phone rings once and then the call goes to VM, so before I have a chance to pick up the phone the call in diverted. Then a couple ofminutes later I get the MW tone.

[441516]

@Maxalot.... If you have forwrded saigate to XXXXXX@voxa..... select no and your sipgate number will work. Also if not answered the call will go to VM of voxalot. I just tried it. Works fine! My phone wont ring if forwarded to my user name at voxalot. I think it is something to do with sipgate.
The above will work subject to your ATA/phone connected.When connection is not available the call will either not obtainable or go to sipgate VM.
So Martin, this one is to look at when you have time Thank you.
Issue: Sipgate to Voxalot forwarding is not working.

[casch]

Hi again,

yesterday afternoon (17:00 GMT) calling me (305234) via the Austria PSTN
gateway (+43 1 230720 305234) rang correctly my phone, while
today they again are going directly to VM (=Voicemailbox?) - I haven't
changed anything and my phone is registered. Is this the problem of the
gateway (www.sefnet.at) or voxalot?

Beside that another question: What do you (voxalot) prefer?
When I'm leaving I want to 'shutdown' the connections, so that
incommoing calls are directly conntected to the VM (without waiting 30 sec):
1) De-Register (what about "Ans Call Without Reg" = yes(default)||no ?)
2) Disable Line?
3) anything else
4) not available yet, please keep it registered?

It would be such a great service if it only would work
like a normal telephone!

Carl

[martin]

Hi,

I am unable to advise as to what your problem was as your provider list is now empty. That said, if it was going to VoXaLot voicemail then it is usually the connection between your ATA and VoXaLot that is not established.

As far as shutting down connections is concerned you can just de-register and after the 1 hour timeout the connection will self purge.

Thanks

Originally Posted by casch

Hi again,

yesterday afternoon (17:00 GMT) calling me (305234) via the Austria PSTN
gateway (+43 1 230720 305234) rang correctly my phone, while
today they again are going directly to VM (=Voicemailbox?) - I haven't
changed anything and my phone is registered. Is this the problem of the
gateway (www.sefnet.at) or voxalot?

Beside that another question: What do you (voxalot) prefer?
When I'm leaving I want to 'shutdown' the connections, so that
incommoing calls are directly conntected to the VM (without waiting 30 sec):
1) De-Register (what about "Ans Call Without Reg" = yes(default)||no ?)
2) Disable Line?
3) anything else
4) not available yet, please keep it registered?

It would be such a great service if it only would work
like a normal telephone!

Carl

[maxalot]

Originally Posted by 441516

@Maxalot.... If you have forwrded saigate to XXXXXX@voxa.....

I have never found a place at sipgate to foward inbound calls. The "help centre" does not have information on how to achieve this.

My Sipgate account is registered with voxalot.

Originally Posted by 441516

@Maxalot....
Also if not answered the call will go to VM of voxalot.

This is the problem I have. My phone rings once and then goes to Voxalot VM, even if I pick up the phone the call still goes to Voxalot VM.

Originally Posted by 441516

@Maxalot....
The above will work subject to your ATA/phone connected.

I have one of my OzTell DID's forwarded to voxalot and it works fine. My FWD accounts ar also forwarded to voxalot and they work finejust not sipgate.

A pointer on how to forward my sipgate number to voxalot would be appreciated.

[441516]

It seems that Sipgate as not "accepting" forwarding to voxalot is a matter with sipgate than voxalot as other providers settings work fine.
I assume and I may be wrong but Sipgate is not part of the sipbroker pool of codes which could or could not be the reason.

[maxalot]

Originally Posted by 441516

It seems that Sipgate as not "accepting" forwarding to voxalot is a matter with sipgate than voxalot as other providers settings work fine.
I assume and I may be wrong but Sipgate is not part of the sipbroker pool of codes which could or could not be the reason.

What doesn't make sense is that the phone rings once and then goes to voxalot VM. Where I can leave a message.

[441516]

@Maxalot....May I suggest that try a softphone eyebeam probably and see if everything works. Secondly,if your phone rings once...... than try palying around with codecs on voxalot providers page.Let us know please.