Is any Problem with Voxalot Service now?

shibukraj · 11-05-2006, 12:38 AM

Hi,
I am experiencing some problems with my Voxalot account starting noon (US Central Time). When ever I make a call it make 5 to 6 rings and gets in to VM saying the number is in another call and please record the message. I am sure that the Voxalot account is not in another call, Since I tried calling from my cell phone to the DID of Voxalot I get the same message.

In another post I saw that people having the DID and user name same they are experiencing the problem. But I have the similar problem with my FWD account which has a DID from IPKall and FreeDigits and by other provider.

Like others I unregistered the account and configured my PAP2 directly I with FWD it worked with out any issues.

Anyone else is also experiencing the same problem? Is there any change I need to make in my PAP2T configuration? Or is it a problem with in the Voxalot server. Any help is highly appreciated.

Thanks
Shibu Raj

kurun · 11-05-2006, 04:01 AM

I am also having problems with incoming calls on accounts where the SIP registration is handled through my Voxalot account.

My DID number (Area Code 416) or my IPKall number directed to my Voxalot account are both working well.

Outgoing providers are all working well (including Voicestick, Voiptalk, Voipcheap).

The problem seems to be only with the incoming SIP account calls.
Could someone look into this, please?

441516 · 11-05-2006, 04:10 AM

Same problem here. Outgoing calls are fine but incoming calls not received.
PS: kurun, please tell us how did you manage to receive calls with voipcheap as I cant on my ATA! But I can on my wifi phone. Thanks.

martin · 11-05-2006, 04:27 AM

@kurun please PM me your 6 digit account number.

Ron · 11-05-2006, 04:28 AM

Incoming calls to my registered providers are also failing. Provider page shows 'Registered' in all cases.

Ron

martin · 11-05-2006, 05:34 AM

This problem should now have been resolved. The fix for http://forum.voxalot.com/showthread.php?t=656 had changed the inbound behaviour.

Sorry for the inconveniance.

kurun · 11-05-2006, 07:02 AM

Thanks, just checked. Problem corrected.
Thanks for the fast response.

kurun · 11-05-2006, 07:09 AM

I only use Voipcheap as an outgoing provider with voxalot.
I can only get incoming calls using the Voipcheap client running on a Windows computer.

shibukraj · 11-05-2006, 07:07 PM

Hi all,
Seems like the problem is fixed right now. Thanks a lot for the admin's for such a faster response. Now I can receive calls to the DID's registered with Voxalot and also from FWD+IPKall DID as well. Otgoing calls seems working as earlier.

Thanks
Shibu

11-05-2006, 12:38 AM	#1
shibukraj Member Join Date: Oct 2006 Posts: 41 Thanks: 1 Thanked 0 Times in 0 Posts	Is any Problem with Voxalot Service now? Hi, I am experiencing some problems with my Voxalot account starting noon (US Central Time). When ever I make a call it make 5 to 6 rings and gets in to VM saying the number is in another call and please record the message. I am sure that the Voxalot account is not in another call, Since I tried calling from my cell phone to the DID of Voxalot I get the same message. In another post I saw that people having the DID and user name same they are experiencing the problem. But I have the similar problem with my FWD account which has a DID from IPKall and FreeDigits and by other provider. Like others I unregistered the account and configured my PAP2 directly I with FWD it worked with out any issues. Anyone else is also experiencing the same problem? Is there any change I need to make in my PAP2T configuration? Or is it a problem with in the Voxalot server. Any help is highly appreciated. Thanks Shibu Raj

11-05-2006, 04:27 AM	#4
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	@kurun please PM me your 6 digit account number. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

11-05-2006, 05:34 AM	#6
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	This problem should now have been resolved. The fix for http://forum.voxalot.com/showthread.php?t=656 had changed the inbound behaviour. Sorry for the inconveniance. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

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11-05-2006, 04:01 AM	#2
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	I am also having problems with incoming calls on accounts where the SIP registration is handled through my Voxalot account. My DID number (Area Code 416) or my IPKall number directed to my Voxalot account are both working well. Outgoing providers are all working well (including Voicestick, Voiptalk, Voipcheap). The problem seems to be only with the incoming SIP account calls. Could someone look into this, please?

11-05-2006, 04:10 AM	#3
441516 Senior Member Join Date: Sep 2006 Location: W.Yorkshire, United Kingdom Posts: 128 Thanks: 3 Thanked 2 Times in 2 Posts	Same problem here. Outgoing calls are fine but incoming calls not received. PS: kurun, please tell us how did you manage to receive calls with voipcheap as I cant on my ATA! But I can on my wifi phone. Thanks.

11-05-2006, 04:28 AM	#5
Ron Join Date: Feb 2006 Posts: 447 Thanks: 4 Thanked 8 Times in 8 Posts	Incoming calls to my registered providers are also failing. Provider page shows 'Registered' in all cases. Ron

11-05-2006, 07:02 AM	#7
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	Thanks, just checked. Problem corrected. Thanks for the fast response.

11-05-2006, 07:09 AM	#8
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	I only use Voipcheap as an outgoing provider with voxalot. I can only get incoming calls using the Voipcheap client running on a Windows computer.

11-05-2006, 07:07 PM	#9
shibukraj Member Join Date: Oct 2006 Posts: 41 Thanks: 1 Thanked 0 Times in 0 Posts	Hi all, Seems like the problem is fixed right now. Thanks a lot for the admin's for such a faster response. Now I can receive calls to the DID's registered with Voxalot and also from FWD+IPKall DID as well. Otgoing calls seems working as earlier. Thanks Shibu