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Voxalot Support Support for the Voxalot service. |
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#1 |
Member
Join Date: Mar 2006
Posts: 96
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![]() Of the various VoXaLot services, my understanding is they can be divided into two groups, which I'll call "Group 1" and "Group 2":
Group 1: VoXaLot acts as a SIP proxy server, just handling call signalling (SIP message packets). Once the call is established, voice traffic bypasses VoXaLot, unless VoXaLot determines the need for "NAT assistance" or transcoding. Group 2 : VoXaLot acts as a back-to-back User Agent (B2BUA). For these services the voice traffic (media) always passes through VoXaLot. For "Group 1" services, voice traffic can bypass VoXaLot (for generally improved latency and quality) provided that the SIP devices are correctly configured (use of STUN, etc, if behind NAT, and supporting the required codecs). However, for "Group 2" services, no matter how you configure your SIP device(s), the voice traffic will always transit VoXaLot. So what I want to confirm is which VoXaLot services are in which group. This is my understanding so far: Group 1: -Outbound SIP calls via VoXaLot (Dial plans, speed dial, ENUM/sip-code) -Inbound SIP calls via VoXaLot -Call forwarding to URI Group 2: (implemented as B2BUA) -Web Callback -VoXCallMe -Call forwarding to phone number via provider / dial plan unsure: -Provider Registrations (Inbound calls from a registered provider) (I thought it would be "Group 1", but my tests seem to show the voice traffic transiting VoXaLot, although I'm not sure if it's because of codec negotiation or not). |
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#2 |
![]() ![]() Join Date: Apr 2006
Location: Vancouver, BC
Posts: 296
Thanks: 94 Thanked 53 Times in 27 Posts ![]() |
![]() I thought this was a good question. Anyone of the admins able to verify or clarify this?
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#3 |
![]() ![]() Join Date: Feb 2006
Posts: 2,930
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![]() Nice informative post e164. Have some reputation points from me
![]() Answers in bold. Group 1: -Outbound SIP calls via VoXaLot (Dial plans, speed dial, ENUM/sip-code) Correct -Inbound SIP calls via VoXaLot Correct -Call forwarding to URI Correct Group 2: (implemented as B2BUA) -Web Callback Correct -VoXCallMe Correct -Call forwarding to phone number via provider / dial plan Correct unsure: -Provider Registrations (Inbound calls from a registered provider) (I thought it would be "Group 1", but my tests seem to show the voice traffic transiting VoXaLot, although I'm not sure if it's because of codec negotiation or not). For the most part these types of calls will end up as group 2. This is usually due to Codec negotiation resulting in VoXaLot transcoding or because the destination UAC is not initiating a re-invite.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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#4 | |
Member
Join Date: Mar 2006
Posts: 96
Thanks: 8 Thanked 26 Times in 19 Posts ![]() ![]() |
![]() Quote:
A possible exception, in the case of "Call forwarding to phone number via provider / dial plan" could be if, in the dial plan, there is an ENUM match, and the call gets sent to a SIP URI instead. Would that be "Group 1" in that case? |
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#5 |
Member
Join Date: Feb 2007
Posts: 63
Thanks: 18 Thanked 4 Times in 4 Posts ![]() |
![]() How do you know if Voxalot is passing on your voice packets, or if you are working directly with the VSP?
I have two setups, one a Grandstream 496 ATA, the other an SJPhone softphone. I use voipcheap.com for outbound calls. I would ideally like my voice packets to pass straight to voipcheap to reduce latency, but have no idea of checking whether they currently are or are not. |
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#6 | |
Administrator
![]() Join Date: Feb 2006
Posts: 21
Thanks: 5 Thanked 11 Times in 4 Posts ![]() |
![]() Quote:
HowTo: 6 Steps To Optimize Your Audio The most definitive way is to check it yourself using something like Ethereal: A Network Protocol Analyzer . |
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#7 | |
Member
Join Date: Mar 2006
Posts: 96
Thanks: 8 Thanked 26 Times in 19 Posts ![]() ![]() |
![]() Quote:
That's what I'm using, Ethereal (or Wireshark: The World's Most Popular Network Protocol Analyzer as it's become). Some SIP devices have a diagnostic log, or let you view status details, so you can check it there. |
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