ATA-186 no dial tone

RDP · 09-19-2007, 12:58 PM

Just now (admit I have not used it recently) I tried to make a call on my Cisco ATA-186. No dial tone.

I have checked the ATAconfig, and there is no change, and I have done a traceroute to us.voxalot.com:5060 no problem. I have checked my first level VSP and I have a balance.

Just no dialtone.

Any ideas?

Thanks,
RDP

kurun · 09-19-2007, 07:55 PM

Usually, no dial tone indicates that the ATA is not registering with the VoIP server (Voxalot in this case).

Is there a status page that tells you if the device is registered, IP address, etc. ?

RDP · 09-20-2007, 02:37 AM

Unfortunatley the ATA-186 does not provide that functionality AFAIK.

However, it dawned on me that Voxalot could add to their service a device registed page much like their VSP page! I think it's a great value added service.

For example: Going to that page would show what devices using your account were registred TO voxalot and their status (if available).

Martin, can you respond to say that you have seen this request?

Many thanks,
RDP

martin · 09-20-2007, 03:12 AM

Quote:

Originally Posted by RDP

Martin, can you respond to say that you have seen this request?

Many thanks,
RDP

Yep seen this request and after checking our tracking system see an item matching the request.

No ETA currently assigned though.
.

09-19-2007, 12:58 PM	#1
RDP Member Join Date: Oct 2006 Posts: 30 Thanks: 0 Thanked 1 Times in 1 Posts	ATA-186 no dial tone Just now (admit I have not used it recently) I tried to make a call on my Cisco ATA-186. No dial tone. I have checked the ATAconfig, and there is no change, and I have done a traceroute to us.voxalot.com:5060 no problem. I have checked my first level VSP and I have a balance. Just no dialtone. Any ideas? Thanks, RDP

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09-19-2007, 07:55 PM	#2
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	Usually, no dial tone indicates that the ATA is not registering with the VoIP server (Voxalot in this case). Is there a status page that tells you if the device is registered, IP address, etc. ?

09-20-2007, 02:37 AM	#3
RDP Member Join Date: Oct 2006 Posts: 30 Thanks: 0 Thanked 1 Times in 1 Posts	Unfortunatley the ATA-186 does not provide that functionality AFAIK. However, it dawned on me that Voxalot could add to their service a device registed page much like their VSP page! I think it's a great value added service. For example: Going to that page would show what devices using your account were registred TO voxalot and their status (if available). Martin, can you respond to say that you have seen this request? Many thanks, RDP