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09-23-2006, 03:41 PM | #1 |
Senior Member
Join Date: Sep 2006
Location: W.Yorkshire, United Kingdom
Posts: 128
Thanks: 3 Thanked 2 Times in 2 Posts |
Inbound calls.......
Hello Martin,
Re my Voxalot number. My problem is I can make/receive calls to/from another voxalot number but only make calls using my VSP (Betamax) and not receive calls completely meaning if anyone calling me the ATA will ring and upon answering nothing is heard and the caller hears as if the phone not answered. I tried call forwarding but then all incoming calls go to voxalot voicemail. My ATA is Zyxel P2002. Can any voxalot users call me to find the wayround? My ATA is Zyxel P2002, do you think its not upto the task? Any suggestions on compatible ATA, Voip Router etc? Many thanks. |
09-24-2006, 05:06 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Hi,
I just looked at your setup and the only provider you have setup is FWD. Did you remove the Betamax provider? Also the call forwarding entry you had forwarded to yourself ehich explains the voicemail. As forwarding an inbound call to your VoXaLot account is redundant I removed this entry.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
09-24-2006, 02:00 PM | #3 |
Senior Member
Join Date: Sep 2006
Location: W.Yorkshire, United Kingdom
Posts: 128
Thanks: 3 Thanked 2 Times in 2 Posts |
Thank you Martin, Yes I removed because I didnt know what to do but I have now added a betamax and a sipgate account.
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09-25-2006, 09:48 PM | #4 |
Senior Member
Join Date: Sep 2006
Location: W.Yorkshire, United Kingdom
Posts: 128
Thanks: 3 Thanked 2 Times in 2 Posts |
Hello Martin, When you get chance please have a look at the account.
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09-25-2006, 10:14 PM | #5 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Ok your setup in VoXaLot looks fine. To find out where things are going wrong can you:
- Unregister your ATA. Allow up to 1 hour for you ATA to do this properly - Call your internetcalls number again and make sure it goes to voicemail ok If things are ok up to this point: - Add a call forward record in the default field to sip:600@voxalot.com - Call your internetcalls number again and make sure it goes to echo test ok Finally back out the call forward entry and report back your findings.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
09-25-2006, 10:16 PM | #6 |
Senior Member
Join Date: Sep 2006
Location: W.Yorkshire, United Kingdom
Posts: 128
Thanks: 3 Thanked 2 Times in 2 Posts |
Thank you very much Martin. I shall unregister it now.
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