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Unread 09-29-2007, 10:31 PM   #1
ymhee_bcex
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Default Registration doesn't seem to work

I have a Premium account and I am trying to set up incoming calls from my VSP (TiVi - Sveiks). I set it up successfully in X-Lite, to make sure that there are no problems with VSP and with what I am doing.

Additionally, the calls through SIP broker to my Voxalot number have no problems, either.

The provider in VSP screen shows as registered; however, when I call in, I am getting fast busy signal. Important, that when I register FWD, everything seems to work OK. (yes, I turn off FWD registration when I turn on TiVi registration - in fact, I turned on FWD only for troubleshooting).

So, it looks like the problem is somewhere between TiVi and Voxalot. TiVi says that since X-lite and ATA work fine - they don't see any problem on their side. Obviously, since FWD is working fine, too - it's not generic Voxalot problem, either. Is there anything you can suggest to troubleshoot this problem further?

TIA
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Unread 09-30-2007, 02:35 AM   #2
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From our experience the problem you describe is usually due to the fact that the provider does not honor the registration contact.

i.e. Instead on sending the inbound to sip:xxxxxx@us.voxalot.com they send it to sip:9876512344@us.voxalot.com where 9876512344 is your provider account.

We recently help a local provider MyNetFone - Your VoIP Broadband Phone Service - Leading Australian VoIP Service Provider for Residential VoIP & Business VoIP Solutions resolve this problem.
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Unread 09-30-2007, 04:30 AM   #3
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Would it be possible to do account aliases so that 9876512344 would map to a user's voxalot account?
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