Siemens Gigaset trouble

andrechile · 08-13-2008, 08:01 AM

Hi guys, sorry to bother you. Am sure it is an obvious error that I am making but cannot find it. Can anyone of you please take a look at these settings and tell me where I am wrong. The Gigaset Handset tells me registration failed: (please see attachement)

kurun · 08-14-2008, 04:44 AM

If this device is behind NAT with a private IP address, it would be advisable to set up the STUN server feature.
Set STUN server enbled to "Yes" and try stun.voxalot.com or stun.xten.com as the STUN server.

andrechile · 08-14-2008, 11:10 AM

kurun, thanks a lot for your help. I have set it like you said but it makes no difference. This is getting strange now...

It says registered if i look in to the settings of the base station (via browser) but if i dial *500 or *600 it says no IP connection *i can use voxalot with my n95 fine*

andrechile · 08-14-2008, 12:50 PM

update
incoming calls work... (just received one)
outgoing calls still show the message no IPconnection

andrechile · 08-14-2008, 12:57 PM

Thanks for all your help guys... Not sure I might just be a little bit to dumb. Seems it has nothing at all to do with voxalot but with the configurations for dialing plans at Siemens. I have only one sip provider configured (voxalot) but for what ever reason it seems that i must also enter a dialing plan. The only issue now is that there is not a simple dialing plan like there is with voxalot eg number starts with.... i am still figuring out and thanking for your help.

TheFug · 08-15-2008, 06:54 PM

did you also leave the dialplan settings off ? it should not make any difference when you dial a 0 or any number at the start with the Siemens.... you're doing your dialplan at Voxalot ! i guess now you must make your calls in international dialing format ?
At the start of configuring the Siemens, you have to give up your dialing locating, because it looks at these numbers when you are calling another location, that's different than your own, better configure the Siemens all over again....
You should answer the option: Predial area code for local calls through VoIP: with No at the Dialplans tab.

btw. at Domain: you should have: voxalot.com not eu.voxalot.com

08-14-2008, 11:10 AM	#3
andrechile Junior Member Join Date: Aug 2008 Posts: 15 Thanks: 5 Thanked 0 Times in 0 Posts	kurun, thanks a lot for your help. I have set it like you said but it makes no difference. This is getting strange now... It says registered if i look in to the settings of the base station (via browser) but if i dial 500 or 600 it says no IP connection i can use voxalot with my n95 fine Last edited by andrechile; 08-14-2008 at 11:11 AM. Reason: more details

08-15-2008, 06:54 PM	#6
TheFug Member Join Date: May 2008 Posts: 80 Thanks: 3 Thanked 7 Times in 6 Posts	did you also leave the dialplan settings off ? it should not make any difference when you dial a 0 or any number at the start with the Siemens.... you're doing your dialplan at Voxalot ! i guess now you must make your calls in international dialing format ? At the start of configuring the Siemens, you have to give up your dialing locating, because it looks at these numbers when you are calling another location, that's different than your own, better configure the Siemens all over again.... You should answer the option: Predial area code for local calls through VoIP: with No at the Dialplans tab. btw. at Domain: you should have: voxalot.com not eu.voxalot.com Last edited by TheFug; 08-15-2008 at 07:04 PM. Reason: addition

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08-14-2008, 04:44 AM	#2
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	If this device is behind NAT with a private IP address, it would be advisable to set up the STUN server feature. Set STUN server enbled to "Yes" and try stun.voxalot.com or stun.xten.com as the STUN server.

08-14-2008, 12:50 PM	#4
andrechile Junior Member Join Date: Aug 2008 Posts: 15 Thanks: 5 Thanked 0 Times in 0 Posts	update incoming calls work... (just received one) outgoing calls still show the message no IPconnection

08-14-2008, 12:57 PM	#5
andrechile Junior Member Join Date: Aug 2008 Posts: 15 Thanks: 5 Thanked 0 Times in 0 Posts	Thanks for all your help guys... Not sure I might just be a little bit to dumb. Seems it has nothing at all to do with voxalot but with the configurations for dialing plans at Siemens. I have only one sip provider configured (voxalot) but for what ever reason it seems that i must also enter a dialing plan. The only issue now is that there is not a simple dialing plan like there is with voxalot eg number starts with.... i am still figuring out and thanking for your help.