call blocked, why? I'm premium user !

zcharming · 11-08-2009, 11:35 AM

my ID is 888433, is premium user.
I think I can use virtual toll free call, but today, I found "call blocked!"
what's the matter with my ID?
I use voxalot just for switch the call,
is this wrong way to use voxalot?
I use voxalot's virtual toll free function to reach my goal.
it should be the normal way to use voxalot, i think!

the webcallback function have been call blocked too.
what's the wrong! why should I buy this voxalot premium id?

martin · 11-08-2009, 11:41 AM

Quote:

Originally Posted by zcharming

my ID is 888433, is premium user.
I think I can use virtual toll free call, but today, I found "call blocked!"
what's the matter with my ID?
I use voxalot just for switch the call,
is this wrong way to use voxalot?
I use voxalot's virtual toll free function to reach my goal.
it should be the normal way to use voxalot, i think!

zcharming this is the second time that your account has been blocked by our system. The reason for the blockage is due to the suspicious use of your account.

I just looked at your call history and can see that there are over 200 web calls made on your account on a daily basis.

Is this number of calls expected?

I am more than happy to discuss with you your needs and determine a reasonable way forward.

Please PM me to discuss.

zcharming · 11-08-2009, 11:46 AM

OK, I am on my facebook now. I think I must fine a way to fill my need.

zcharming · 11-11-2009, 10:43 AM

How to PM martin ? always could not meet martin online!
what about my accout? I want a solution about my voxalot premium account!
please.

majo · 11-11-2009, 05:24 PM

hi,
click on martin's nick or here http://forum.voxalot.com/members/martin.html
I hope i understood you right.

regards.

majo

zcharming · 11-15-2009, 04:02 AM

I think it is very hard to contact voxalot support people.
my issue opened so long, but i didn't get any useful message from voxalot.
no support tel. no support email. just nothing to resolve my problem.
who want to buy voxalot's services?

ozimarco · 11-15-2009, 09:51 AM

Quote:

Originally Posted by zcharming

I think it is very hard to contact voxalot support people.
my issue opened so long, but i didn't get any useful message from voxalot.
no support tel. no support email. just nothing to resolve my problem.
who want to buy voxalot's services?

Did you manage to contact Martin? Click on his name and then click on Send a Private Message. PM is short for Private Message.

zcharming · 11-16-2009, 01:06 AM

yes. I had sent to Martin private messages, here and even on facebook.
but no any useful reply message. I was disappointed with this.

martin · 11-16-2009, 09:59 AM

Quote:

Originally Posted by zcharming

yes. I had sent to Martin private messages, here and even on facebook.
but no any useful reply message. I was disappointed with this.

I have replied to your Facebook message on this subject.

zcharming · 11-16-2009, 10:23 AM

Martin just told me to contact my payment for refund from voxalot.com.
I think I cannot get through any voxalot people. because I just bought by my visa card from voxalot.com. it's a very bad deal!
no support team, support one, support tel, even support email!
who want to buy voxalot's services?

11-08-2009, 11:35 AM	#1
zcharming Junior Member Join Date: Oct 2009 Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	call blocked, why? I'm premium user ! my ID is 888433, is premium user. I think I can use virtual toll free call, but today, I found "call blocked!" what's the matter with my ID? I use voxalot just for switch the call, is this wrong way to use voxalot? I use voxalot's virtual toll free function to reach my goal. it should be the normal way to use voxalot, i think! the webcallback function have been call blocked too. what's the wrong! why should I buy this voxalot premium id? Last edited by zcharming; 11-08-2009 at 11:40 AM.

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11-08-2009, 11:46 AM	#3
zcharming Junior Member Join Date: Oct 2009 Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	OK, I am on my facebook now. I think I must fine a way to fill my need.

11-11-2009, 10:43 AM	#4
zcharming Junior Member Join Date: Oct 2009 Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	How to PM martin ? always could not meet martin online! what about my accout? I want a solution about my voxalot premium account! please.

11-11-2009, 05:24 PM	#5
majo Senior Member Join Date: Jun 2006 Posts: 115 Thanks: 32 Thanked 20 Times in 18 Posts	hi, click on martin's nick or here http://forum.voxalot.com/members/martin.html I hope i understood you right. regards. majo

11-15-2009, 04:02 AM	#6
zcharming Junior Member Join Date: Oct 2009 Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	I think it is very hard to contact voxalot support people. my issue opened so long, but i didn't get any useful message from voxalot. no support tel. no support email. just nothing to resolve my problem. who want to buy voxalot's services?

11-16-2009, 01:06 AM	#8
zcharming Junior Member Join Date: Oct 2009 Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	yes. I had sent to Martin private messages, here and even on facebook. but no any useful reply message. I was disappointed with this.

11-16-2009, 10:23 AM	#10
zcharming Junior Member Join Date: Oct 2009 Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Martin just told me to contact my payment for refund from voxalot.com. I think I cannot get through any voxalot people. because I just bought by my visa card from voxalot.com. it's a very bad deal! no support team, support one, support tel, even support email! who want to buy voxalot's services?