|
Voxalot Support Support for the Voxalot service. |
|
Thread Tools | Display Modes |
|
04-03-2009, 05:55 PM | #1 |
Member
|
JustVoIP and "Optimize Audio Path" option
Hi everyone,
Every time I tried the option "Optimize Audio Path" with JustVoIP, there was one-way audio (I couldn't hear the other end, but the other end could hear me). As I could see, JustVoIP does not support the re-Invite from VoxAlot, because at the very begining of the call there is two-way audio, but just after the audio becomes one-way. Does anyone know if JustVoIP (I mean Betamax) support this option? If yes, what should I do to achieve optimal path with JustVoIP? Thank you all! André |
04-04-2009, 08:19 AM | #2 |
Senior Member
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17 Thanked 77 Times in 64 Posts |
The best I could do with voipdiscount (also Betamax) was direct RTP packets in one direction only. The other way always went through Voxalot.
|
04-07-2009, 12:13 AM | #3 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
For the record:
I have InternetCalls with Optimize Audio Path enabled + Symmetric NAT set to No. That seems to work fine in terms of audio calls... although I haven't carefully looked into whether it is indeed achieving direct RTP packets by doing this... |
04-17-2009, 03:19 PM | #4 |
Member
|
Voxalot and Betamax for the best audio quality
I would suggest Voxalot team to check with Betamax team what is necessary to provide the best audio quality. It should be considered that there are many Voxalot customers that use some Betamax VSP to make calls. I believe that this problem affects other Voxalot customers beyond myself.
Thanks! |
04-18-2009, 06:58 AM | #5 |
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70 Thanked 147 Times in 115 Posts |
My experience is the call quality is much better when I am calling a European destination (Eg. Ireland, France, Germany, Belgium, UK) than when I am calling a North America destination.
This suggests that other factors besides Voxalot are affecting the call quality, and is probably due to the carrier terminating the call to the PSTN number in that particular location. |
04-18-2009, 05:06 PM | #6 |
Member
|
I agree with you, Kurun.
But the original point is the fact that JustVoIP (and I would say Betamax VSP) does not accept the re-invites from Voxalot when the "Optimize Audio Path" option is checked. That is why I suggested Voxalot to verify with Betamax what is necessary to remove Voxalot of the path between the end user and the Betamax servers. Regards! |
Thread Tools | |
Display Modes | |
|
|