|
Voxalot Support Support for the Voxalot service. |
Thread Tools | Display Modes |
03-10-2007, 08:07 AM | #1 |
Senior Member
Join Date: Feb 2007
Posts: 128
Thanks: 1 Thanked 5 Times in 4 Posts |
Slow call establishment between Voxalot account
It could be my set up, but it seems that when calling between Voxalot account, it does take a long time (may be 20s) for the other end to begin ringing, why is this so? Have I set something wrong? I based this on my experience with Gizmo where calls between Gizmon accounts are established almost instantly.?
|
03-10-2007, 08:19 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Take a look at the device and it's setup. For example, on the sipura, unless the sipura dial plan is setup to do "instant dialing" i.e. S0, it will wait for an inter-digit timeout event to occur before setting up the call.
This is usually bypassed by adding # at the end of the number when you dial. Once it hits the server call setup should be instant. I just ran a series of tests on all 4 servers and every number dialed straight away. BTW, what cluster are you using?
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
03-10-2007, 12:40 PM | #3 |
Senior Member
Join Date: Feb 2007
Posts: 128
Thanks: 1 Thanked 5 Times in 4 Posts |
I am using the AU cluster for both the callee and calling party. I used the speed dial function to effect the call and it seems that, funny enough, if the callee is another network altogether it appears slightly faster, between Voxalot account it does take a bit longer, it thinks about it and may be 10s or more later do we hear the other side ringing. If I am correct using speed dial should negate the ATA waiting time, I should only do **3 and not **3#? (3 being the chosen speed dial)
|
03-10-2007, 12:51 PM | #4 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
The delay in ringing you describe may also be attributed to the time the recipient takes to reply to the INVITE message. Try testing another number *010854321 (one of our test numbers) and see how long it takes to goto voicemail.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
|
03-10-2007, 12:53 PM | #5 |
Senior Member
Join Date: Feb 2007
Posts: 128
Thanks: 1 Thanked 5 Times in 4 Posts |
actually you are right, the # does speed up the dialling. thank you
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough | ctylor | Voxalot General | 5 | 04-28-2010 12:52 AM |
Call Quality and Voxalot | shibukraj | Voxalot Support | 1 | 12-01-2006 03:39 AM |
Outgoing call to SIP account goes to my Voxalot voicemail | kurun | Voxalot Support | 1 | 09-29-2006 03:20 AM |
voxalot account can't get any call. | gordon_tor | Voxalot Support | 10 | 09-18-2006 12:20 PM |
Newbie - but please be nice | Mallycat | Voxalot Support | 21 | 04-15-2006 07:50 AM |