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Unread 01-06-2010, 05:55 PM   #1
optico
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Default No incoming calls in voxalot number

Hello, I cannot receive calls in my voxalot number from other voxalot's users.
I can make calls correctly.

I have changed proxy, but not working.
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Unread 01-09-2010, 02:35 AM   #2
ctylor
 
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The community needs more data to help you.

Are you behind a router? Are you using an external SIP device like an ATA or an IP phone, or a softphone on your computer? Did you configure it to use STUN? etc.

Here is a guide I wrote a while back that explains the settings you could use on a Linksys Sipura device. http://forum.voxalot.com/voxalot-gen...lkthrough.html

If all else fails, hard reset the device (if applicable) and re-enter the settings.

Last edited by ctylor; 01-09-2010 at 02:35 AM. Reason: forgot link
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Unread 01-09-2010, 11:43 PM   #3
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And additionally:
- do you see your SIP software or device registered? http://voxalot.com/action/deviceRegistrations
- are you sure that other users are calling you in the right way?
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