Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 09-01-2009, 07:57 PM   #51
jozef
Member
 
Join Date: Jul 2008
Posts: 46
Thanks: 30
Thanked 12 Times in 11 Posts
jozef is on a distinguished road
Default

1st Test. Calls start from Sipsorcery Webcallback-->Voxalot-->Poivy
proxy02.eu1.voxalot.com, Custom Header(s) 'P-src-ip: XX.XX.XX.XX'
Calls are without audio!

Date Time Number called Duration Amount
2009-08-31 21:04:26 +4611393xxx (FUP exceeded) 00:02:03 € 0.045
2009-08-31 21:01:56 +48814705xxx (FUP exceeded) 00:00:33 € 0.015
2009-08-31 20:58:57 +4611393xxx (FUP exceeded) 00:01:47 € 0.030

2nd Test. Calls start from PBXes Webcallback-->SS-->Voxalot-->Poivy
proxy02.eu1.voxalot.com, Custom Header(s) 'P-src-ip: XX.XX.XX.XX'

Date Time Number called Duration Amount
2009-08-31 21:16:24 +4611393xxx (FUP exceeded) 00:00:23 € 0.015

3rd Test. Calls start from PBXes Callthru-->SS-->Voxalot-->Poivy
proxy02.eu1.voxalot.com, Custom Header(s) 'P-src-ip: XX.XX.XX.XX'
The same settings like in Test 1st http://forum.voxalot.com/voxalot-sup...html#post24692

Date Time Number called Duration Amount
2009-09-01 20:04:20 +48814705xxx (FUP exceeded) 00:00:21 € 0.015
2009-08-31 21:38:37 +4611393xxx (FUP exceeded) 00:00:27 € 0.015
2009-08-31 21:24:20 +4611393xxx (FUP exceeded) 00:00:40 € 0.015

4th Test. Calls start from Sipsorcery Webcallback-->Voxalot-->Poivy
us.voxalot.com, Custom Header(s) 'P-src-ip: XX.XX.XX.XX'

Date Time Number called Duration Amount
2009-09-01 21:44:47 +4611393xxx 00:01:20 FREE!

5th Test. Calls start from Sipsorcery Webcallback-->Voxalot-->Poivy
us.voxalot.com, Custom Header(s) blank

Date Time Number called Duration Amount

2009-09-01 22:01:37 +4611393xxx (FUP exceeded) 00:01:18 € 0.030

Last edited by jozef; 09-01-2009 at 08:16 PM. Reason: 5th Test
jozef is offline   Reply With Quote
Unread 09-07-2009, 05:19 PM   #52
Bob0260
Junior Member
 
Join Date: Feb 2009
Posts: 28
Thanks: 3
Thanked 2 Times in 2 Posts
Bob0260 is on a distinguished road
Angry FUP Exceeded US server

My last five calls have been logged as FUP exceeded by voipcheap.com. Four was using webcall back on the us servier and one from my sip device logged into proxy01.us1.voxalot.com. I have been avoiding both eu servers due to problems. eu 2 because of FUP and eu 1 due to incoming call issues. I have reconfigured my sip to us server proxy 2 to see what happens. This FUP issue is getting very annoying.

Also getting FUP on proxy02.us1.voxalot.com will now try au server

Also getting FUP on proxy01.au1.voxalot.com will now try eu servers.

Also getting FUP on proxy01.eu1.voxalot.com will now try the last remaining server

Also getting FUP on proxy02.eu1.voxalot.com. That means I have had a FUP message when using voipcheap.com on all voxalot servers. This is truly awful

I have just logged my sip on to voipcheap.com and I got a FUP. Maybe the problem is with voipcheap.

Last edited by Bob0260; 09-07-2009 at 07:07 PM.
Bob0260 is offline   Reply With Quote
Unread 09-25-2009, 12:05 PM   #53
g00fy
Member
 
Join Date: Dec 2008
Posts: 91
Thanks: 7
Thanked 7 Times in 6 Posts
g00fy is on a distinguished road
Default

Anyone already heard something? Is this still an issue?
g00fy is offline   Reply With Quote
Unread 09-26-2009, 11:45 AM   #54
Rori
Junior Member
 
Join Date: Jul 2007
Posts: 13
Thanks: 2
Thanked 1 Times in 1 Posts
Rori is on a distinguished road
Default

Yes it is an issue. I still get FUP warnings when using eu.voxalot.com. Only when registering my ATA to proxy01.eu1.voxalot.com I will not get FUP policy warnings.

I recently transferred from voipcheap to 12voip and it seems related to all betamax companies
Rori is offline   Reply With Quote
Unread 10-11-2009, 04:37 PM   #55
goondu
Junior Member
 
Join Date: Oct 2009
Posts: 7
Thanks: 0
Thanked 0 Times in 0 Posts
goondu is on a distinguished road
Default

I am new to VOIP and was earlier attracted to 'free calls offers' by voipcheap, rynga, and had signed them up. I enjoyed 'free calls' till I register 'voipcheap' as voice service providers in my voxalot account.

I don't connect my calls via ATA, I am just having fun in making free calls .. I had written mails to voipcheap and rynga and demaned my FUP exceeded trigger to be removed. I am only less than 10 days into both account and now have had FUP exceeded.

In member registration, I had selected eu.voxalot.com as preferred cluster, there is no way I can set my preferred cluster to any other form.

I wondering if there is any part I can do to resolve this FUP issue, or I should let 'voipcheap' and 'rynga' to resolve? Or rather the problem lies on voxalot?

I seriously would like to have my 'free days' back. Please advise.
goondu is offline   Reply With Quote
Unread 10-13-2009, 07:24 PM   #56
Corbu'
Member
 
Join Date: May 2009
Location: Canada
Posts: 81
Thanks: 14
Thanked 6 Times in 5 Posts
Corbu' is on a distinguished road
Default

Read the previous posts in this topic and you will figure it out.
Corbu' is offline   Reply With Quote
Unread 10-14-2009, 04:01 AM   #57
goondu
Junior Member
 
Join Date: Oct 2009
Posts: 7
Thanks: 0
Thanked 0 Times in 0 Posts
goondu is on a distinguished road
Default

2009-10-14 05:45:28 +6xxx (FUP exceeded) 00:00:06 € 0.010 - us
2009-10-14 05:40:38 +6xxx (FUP exceeded) 00:00:09 € 0.010 - au
2009-10-14 05:32:24 +6xxx (FUP exceeded) 00:00:12 € 0.010 - au
2009-10-14 05:16:21 +6xxx 00:00:14 FREE! - au
2009-10-14 05:13:23 +6xxx 00:00:10 FREE! - au
2009-10-14 05:01:24 +6xxx 00:00:15 FREE! - au

Thanks for replying. I had first tried using RYNGA as provider on au.voxalot.com, and it gives me free call, however after 3 calls, FUP exceeded pop up again. I make the switch to us.voxalot.com, and there is no free call at all.

I shall never believe in 'free days' makerting ploy by voice provider again. I may as well stick to TERRASIP or PENNYTEL, which provide more competitive rate then those 'FREE DAYS' provider.

Fortunately I have yet to tell my friends the wonder of 'FREE CALLS'.
goondu is offline   Reply With Quote
Unread 10-22-2009, 02:00 PM   #58
casch
Senior Member
 
Join Date: Oct 2006
Posts: 122
Thanks: 5
Thanked 5 Times in 5 Posts
casch is on a distinguished road
Default Fup

I do have as well this FUP-Problem at VoipDiscount:
Even yesterday Oct 21st - please try to settle this.
And as well for VoipCheap my other Betamax provider
Thanks in advance
Carl
__________________
Ata: Fritzbox 7270
VoIP: VoipDiscount, VoipCheap, VoXaLot.com

Last edited by casch; 10-22-2009 at 02:35 PM.
casch is offline   Reply With Quote
Unread 10-22-2009, 04:47 PM   #59
boatman
Senior Member
 
boatman's Avatar
 
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17
Thanked 77 Times in 64 Posts
boatman is on a distinguished road
Default

Quote:
Originally Posted by casch View Post
please try to settle this.
Unless you have a new idea, any real solution must come from Betamax.
boatman is offline   Reply With Quote
Unread 10-22-2009, 08:27 PM   #60
casch
Senior Member
 
Join Date: Oct 2006
Posts: 122
Thanks: 5
Thanked 5 Times in 5 Posts
casch is on a distinguished road
Default

well, I send them a message that I have a connection error and this FUP-charges. So we (Voxalot and we all) can 'attac' this from both sides!
__________________
Ata: Fritzbox 7270
VoIP: VoipDiscount, VoipCheap, VoXaLot.com
casch is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Official - Betamax and Voxalot Interoperability martin Voxalot General 192 11-30-2008 01:49 AM
Betamax FUP ataboy Voxalot General 30 09-15-2008 01:33 AM
(FUP exceeded) and Voxalot and Betamax juancarlos Voxalot Support 10 04-28-2007 06:25 PM


All times are GMT. The time now is 10:58 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.