Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 03-10-2009, 11:33 AM   #1
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default Service Improvements

Please be advised that as of today we have released a new feature on the web site aimed at improving the turn around time to resolve system outages.

A new menu item "Service Status" can be found on the Voxalot home page that takes members to the Service Status page. This page lists the current status of each of our proxies with logged on members also having access to the "BIG RED BUTTON".

Clicking this button will send a notification email to each and every Voxalot support staff member.

Please Note The BIG RED BUTTON is only to be used when a system outage has occurred and is not to be abused by members. Members abusing this feature will be banned from the service without notice.

If you have not yet seen our fail over post, please visit http://forum.voxalot.com/voxalot-sup...lemention.html

Thanks.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 03-10-2009, 01:08 PM   #2
g00fy
Member
 
Join Date: Dec 2008
Posts: 91
Thanks: 7
Thanked 7 Times in 6 Posts
g00fy is on a distinguished road
Default

Great idea! hopefully we will not have to use it very frequently ;-).
g00fy is offline   Reply With Quote
Unread 03-10-2009, 03:27 PM   #3
green
Senior Member
 
Join Date: Jul 2007
Posts: 143
Thanks: 13
Thanked 20 Times in 19 Posts
green will become famous soon enough
Default

Small button for each proxy should be better. Just my 0.02
green is offline   Reply With Quote
Unread 03-10-2009, 07:19 PM   #4
majo
Senior Member
 
Join Date: Jun 2006
Posts: 115
Thanks: 32
Thanked 20 Times in 18 Posts
majo is on a distinguished road
Default

May be there should be a counter of users report. If more than 2,3 users report service outage than service notificatiocation should be considered seriousoully. If later some users say service is working fine, than may be clear outage status.

Regards.

Majo
majo is offline   Reply With Quote
Unread 03-11-2009, 09:31 AM   #5
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Thanks for your suggestions. I would like to take this opportunity to remind members that this button should only be used when a system outage has occurred.

In the last 24 hours we received four(4) notifications.

As the page suggests, any members that misuse this feature will have their accounts suspended without notice.

We request that these offenders please play nice.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info amroe Voxalot General 54 01-13-2014 09:11 AM
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough ctylor Voxalot General 5 04-28-2010 12:52 AM
EU Service Improvements martin Voxalot Support 17 02-20-2009 11:50 AM
Service provider was added but does not appear telenerd Voxalot Support 3 01-31-2009 07:41 AM
VoIP situation in Japan - how to improve with ENUM and peering. v164 Voxalot General 2 02-02-2008 03:05 PM


All times are GMT. The time now is 08:34 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.