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Voxalot Support Support for the Voxalot service. |
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08-24-2010, 11:34 AM | #1 |
Junior Member
Join Date: Aug 2010
Posts: 1
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Call dropped after a minute one direction only
Hi all,
I have quite an interesting situation. I've got Linksys SPA3102 on one end and Billion 6404VGP R3 on the other end.
Both devices can successfully make calls to PSTN via a provider registered with Voaxalot. Calls from Linksys to Billion work very well also. The problem is with calls initiated from Billion to Linksys - everything seems fine, but after about a minute (maybe two - it varies it seems) the call is disconnected. On Billion side one can hear some noise before the disconnect, on Linksys side it just goes quiet before Linksys gives the engaged / call failed tone. I tried debugging, but don't know enough to understand the output. I can see a SIP BYE packet in Billion Logs (received or sent - I don't understand). Also in Linksys logs it seems that the RTP ports change several times before disconnect. If anyone knows where to start looking / had a similar problem, please help. Tks in advance. PS. I also call another voxalot user, who has X-Lite behind a NAT router. That always works well both ways. |
08-24-2010, 06:27 PM | #2 |
Member
Join Date: Feb 2010
Location: Beaverton, USA
Posts: 72
Thanks: 8 Thanked 3 Times in 3 Posts |
Possibly not a new issue.
I run into a similar problem recent weeks (one-way audio often). not sure what I did wrong. I would guess US server might have a new problem. |
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