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Voxalot Support Support for the Voxalot service. |
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09-13-2007, 12:47 PM | #1 |
Junior Member
Join Date: Sep 2007
Posts: 3
Thanks: 1 Thanked 1 Times in 1 Posts |
Email update problem on member details section
A couple of days before I changed only my eMail details on Member Details section. After changing email address 2-3 days I couldn't access my voxalot account. It was an alert like "User not activated yet". I got the help from voxalot and then they activated my account. Still I don't understand that what's the reason! Now I saw my email address is incorrect and I want to correct it but I'm afraid after correcting I will lost connection again. Is anybody assist to me?
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09-13-2007, 12:48 PM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Yes, please PM me your 6 digit Voxalot number.
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__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
09-13-2007, 01:45 PM | #3 |
Senior Member
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When you change email address, you have to re-verify your account by following the link in an email that is sent to your new address. Until you do that, your account is locked.
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09-13-2007, 02:18 PM | #4 |
Junior Member
Join Date: Sep 2007
Posts: 3
Thanks: 1 Thanked 1 Times in 1 Posts |
Yup! It was my mistake before I put incorrect email address. Now it's OK. Thank you.
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10-16-2007, 08:38 PM | #5 |
Member
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Same problem...
It happened the same problem with the account of a friend of mine. I helped her to change the e-mail address, but she discarded the e-mail confirmation. Now, there is no access to the account configuration. The message is "User not activated yet".
What is the procedure to restore the previous e-mail and account access? Thanks André |
10-16-2007, 10:10 PM | #6 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
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__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
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