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Unread 05-07-2009, 11:08 PM   #1
thunder694
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Default Call forwarding to cellphone

HI Martin,

This is my first time using Voxalot. I have a premium voxalot account because I thought I could forward all the voip call to my USA cellphone. I don't have any hardware but I am using the voxalot forward (call connection) method.

Here is what I did:

I called in one of the usa PSTN phone number and then *010 347562 and that number forward to my cell phone and ring, but when I received Phone call I don't here any sound for incoming phone or outgoing phone, and probably my pstn phone hung up after forwarding to my cell phone.

Setting that I created for voxalot forward method:

Priority:1
Active: yes
Matching Rule:

Match by: inbound number or provider
Time rule: day

Handling Logic:

Connect to: phone number
Phone number: my cellphone number#
provider: VoipStunt

Tell me if I created something wrong or is there anyway I can receive voip call to my cellphone.

Diagram

PSTN------voxalot number-----provider---forward to cell phone.

So far everything works but can't here any audio from both phone.

I used 2 phone to connect to each other. I called from PSTN number and voxalot forward to my cell phone number. but no Audio from both Place.

let me know how can you help me.

Respectfully,

Farid
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Unread 05-08-2009, 12:55 AM   #2
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Default

Hmmm,

Your setup sounds just fine...

In the settings for VoIPStunt, what is your codec order, and do you have Optimize audio set to yes or no?
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Unread 05-08-2009, 07:13 AM   #3
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Quote:
Originally Posted by emoci View Post
Hmmm,

Your setup sounds just fine...

In the settings for VoIPStunt, what is your codec order, and do you have Optimize audio set to yes or no?

I put it on NO(Optimize audio)


codec order : g729;g723;g726;ilbc;gsm;ulaw;alaw

Thanks for Helping me. I think I also sent you an e-mail
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Unread 05-08-2009, 07:19 AM   #4
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Quote:
Originally Posted by thunder694 View Post
I put it on NO(Optimize audio)


codec order :

Thanks for Helping me. I think I also sent you an e-mail
Ok,

First try this codec order:
ulaw;alaw;g726;g729;ilbc;gsm

If this solves the issues stop here...

Try to have Optimize Audio ON and see if it helps...

I just saw your email...I noticed you mentioned a 347 number ...any chance GC/GV is involved here as well?
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Unread 05-08-2009, 07:26 AM   #5
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Quote:
Originally Posted by emoci View Post
Ok,

First try this codec order:
ulaw;alaw;g726;g729;ilbc;gsm

If this solves the issues stop here...

Try to have Optimize Audio ON and see if it helps...

I just saw your email...I noticed you mentioned a 347 number ...any chance GC/GV is involved here as well?
What is GC/GV? Sorry I didn't unserstand.

I have one more question when I pick up the cellphone the third party I mean provider got disconnect. do you know why is this happen?
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Unread 05-08-2009, 07:33 AM   #6
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Default

can we chat because its very late here NYC. it would be good if we can chat
so you can walk through me on voxalot setup.

Google id is Fhossain1@gmail.com

you can text me now.
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Unread 05-08-2009, 07:36 AM   #7
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Quote:
Originally Posted by thunder694 View Post
What is GC/GV? Sorry I didn't unserstand.

I have one more question when I pick up the cellphone the third party I mean provider got disconnect. do you know why is this happen?
GC/GV= GrandCentral ... Google Voice
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Unread 05-08-2009, 08:23 AM   #8
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Resolved via IM... seems the issue for the disconnect is specific to one of the NYC SipBroker Access Numbers...
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