|
Voxalot Support Support for the Voxalot service. |
Thread Tools | Display Modes |
10-25-2009, 10:43 AM | #61 |
Senior Member
Join Date: Oct 2006
Posts: 122
Thanks: 5 Thanked 5 Times in 5 Posts |
VoipCheap & VoipDiscount
Hi,
I do have the same Problems with the a.m. Voips. I wrote both of them that they are not corrrect and I'd like my money back the took by FUP. But as this is open since Oct 6 - 20 days - I'd like Voxalot (Martin) to raise their numbers of emails and inquiries to get this settled! Beside that Voxalot may inform all memebers that are registered at Betamax that they should look into their recent calls to to start to ask back their money? Thanks in advance, Carl
__________________
Ata: Fritzbox 7270 VoIP: VoipDiscount, VoipCheap, VoXaLot.com |
11-08-2009, 12:50 PM | #62 |
Junior Member
Join Date: Sep 2008
Location: Amsterdam, Netherlands
Posts: 12
Thanks: 0 Thanked 1 Times in 1 Posts |
Still FUP exceeded on eu.voxalot.com
Both with my voipbuster, voipstunt, freecall etc... +31xxxxxxxxx(FUP exceeded) +31xxxxxxxxx (FUP exceeded) +31xxxxxxxxx (FUP exceeded) +1xxxxxxxxxx (FUP exceeded) +31xxxxxxxxx (FUP exceeded) +31xxxxxxxxx (FUP exceeded) Used up all my credits on one account last month because of this! Normally I can use it over 6 months... Not very happy about that! Can one of the admins post some info or something? |
11-09-2009, 01:11 PM | #63 |
Junior Member
Join Date: Aug 2008
Posts: 3
Thanks: 0 Thanked 0 Times in 0 Posts |
I acknowledge the charges us.voxalot.com Betamax FUP
6. 2009-11-09 08:54:28 CALL 48xxxxxxxxxx (FUP exceeded) 00:03:03 (4 min) 0.04 7. 2009-11-08 17:30:11 CALL 17xxxxxxxxxx (FUP exceeded) 00:58:36 (59 min) 0.59 How do I fix this? FCN-->Sip sorcery-->Voxalot-->Betamax-->FUP :-( 10.11.09 today do not include the FUP Betamax on the server eu.voxalot.com Last edited by lotis; 11-10-2009 at 10:46 AM. |
11-19-2009, 11:24 AM | #64 |
Junior Member
Join Date: Aug 2008
Posts: 3
Thanks: 0 Thanked 0 Times in 0 Posts |
Unfortunately, once again charged FUP :-(((((((((((
|
11-30-2009, 12:25 PM | #65 |
Member
Join Date: Dec 2008
Posts: 91
Thanks: 7 Thanked 7 Times in 6 Posts |
Will this ever being solved??? :-(
|
12-22-2009, 04:58 PM | #66 |
Member
Join Date: Dec 2008
Posts: 91
Thanks: 7 Thanked 7 Times in 6 Posts |
Now even proxy01.eu1.voxalot.com gives FUP exceeded .
Is there still contact with Betamax about this issue, or did it stop by sending an e-mail once? I'm very sorry, but I really get the impression there is not very much done to get this resolved. Last edited by g00fy; 12-22-2009 at 05:02 PM. |
12-22-2009, 10:36 PM | #67 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
Unfortunately the FUP fix must be made by Betamax.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
|
12-22-2009, 10:50 PM | #68 | |
Member
Join Date: Dec 2008
Posts: 91
Thanks: 7 Thanked 7 Times in 6 Posts |
Quote:
As a matter of fact I think they never respond at all... |
|
12-23-2009, 12:45 AM | #69 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Guys we are trying another avenue by contacting one of the moderators on the VoIPBuster forum - hudai.terzioglu
Let's see how that goes.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
12-23-2009, 02:46 PM | #70 |
Member
Join Date: Dec 2008
Posts: 91
Thanks: 7 Thanked 7 Times in 6 Posts |
It has allready been asked in that forum and this is one of that guys replies:
The problem about FUP at voxalot pbxes or any other similar service belongs to configuration problem of that services and has nothing to do with betamax its not a setting that betamax has to do its a setting that must be regulated by that services. I replied to such posts many times but neither voxalot nor pbxes are able to setup their software to pass the real ip of the customer as a header to betamax. And as long as they dont pass the real ip to betamax the problem about FUP will continue. As mentioned many times in other posts this is not a betamax issue its defenitely a problem with voxalot who is not able to pass the real ip of the customer to betamax. Please stop to abuse this forum with problems not related to betamax. So, I am very interested in what he will say to you... And if this will ever really be solved... |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Official - Betamax and Voxalot Interoperability | martin | Voxalot General | 192 | 11-30-2008 01:49 AM |
Betamax FUP | ataboy | Voxalot General | 30 | 09-15-2008 01:33 AM |
(FUP exceeded) and Voxalot and Betamax | juancarlos | Voxalot Support | 10 | 04-28-2007 06:25 PM |