Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 11-12-2009, 12:25 PM   #1
Tranworld
Senior Member
 
Join Date: Feb 2007
Posts: 128
Thanks: 1
Thanked 5 Times in 4 Posts
Tranworld is on a distinguished road
Default Strange one way audio

My voxalot is 968032 and I have the following providers for dialling out

VoIPCheap
Pfingo

my E52 can logon to Voxalot and make call out but call through Pfingo only have one way in that I can't hear the other side but they can hear me. But if I call the same number using VoIPCheap then the audio is fine.
Now if I logon to pfingo directly then the audio is also fine, therefore only via Voxalot that the audio in pfingo only is disrupted, the question is where should I look ?

By the way don't blame the E52 since my E51 also displayed the same problem

Remember VoIPcheap works fine and pfingo also works fine on the same phone if used directly.
Tranworld is offline   Reply With Quote
Unread 11-12-2009, 12:45 PM   #2
Tranworld
Senior Member
 
Join Date: Feb 2007
Posts: 128
Thanks: 1
Thanked 5 Times in 4 Posts
Tranworld is on a distinguished road
Default

Quote:
Originally Posted by Tranworld View Post

By the way don't blame the E52 since my E51 also displayed the same problem
.
Actually that is not correct, the E51 works fine on all account, this seems to be a problem with the new E52. Does anyone has any experience running Voxalot via the E52? How to make it work?
Tranworld is offline   Reply With Quote
Unread 11-12-2009, 06:30 PM   #3
boatman
Senior Member
 
boatman's Avatar
 
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17
Thanked 77 Times in 64 Posts
boatman is on a distinguished road
Default

Quote:
Originally Posted by Tranworld View Post
...the E51 works fine on all account, this seems to be a problem with the new E52. Does anyone has any experience running Voxalot via the E52? How to make it work?
Are the STUN settings identical in both phones? In your Voxalot account, do you have "Symmetric NAT Handling" set yes?
boatman is offline   Reply With Quote
Unread 11-12-2009, 11:10 PM   #4
Tranworld
Senior Member
 
Join Date: Feb 2007
Posts: 128
Thanks: 1
Thanked 5 Times in 4 Posts
Tranworld is on a distinguished road
Default Stun

There is no way to set the STUN parameter in the Nokia, both E51 and E52, I'll be grateful if someone can show me where?

However the symmetric NAT handling did it, the E52 now also work, I will check whether the E51 continues to work without problem. Thank you so much
Tranworld is offline   Reply With Quote
Unread 11-13-2009, 06:32 PM   #5
boatman
Senior Member
 
boatman's Avatar
 
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17
Thanked 77 Times in 64 Posts
boatman is on a distinguished road
Default

Apparently your E52 supports STUN, see this page. Maybe STUN is not yet configured in your phone. Without STUN the E52 uses it's private IP address/port inside SIP packets, including the RTP contact address, the address/port to which the other party attempts to send the voice packets. If the VSP does not support SIP re-routing of RTP stream you will still hear the remote party because RTP packets come to you through Voxalot. It is good to use Voxalot's "Symmetric NAT Handling" because that routes voice packets through Voxalot only when necessary to complete the call.
boatman is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
JustVoIP and "Optimize Audio Path" option 910198 Voxalot Support 10 07-21-2009 05:42 PM
Audio problems calling *500 doctorh Voxalot Support 5 02-26-2009 01:12 PM
Optimize Audio Path - What does it do wellread1 Voxalot Support 3 12-12-2008 04:21 AM
Voxalot 800 calls audio distorted psehorne Voxalot Support 1 11-15-2007 02:40 AM


All times are GMT. The time now is 11:56 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.