Handytone 486 - configuration / set-up

[biu26]

Dear Forum Members,

I have recently signed up for Voxalot but struggle to get it to work.

I have a DECT phone connected to a Handytone 486 and we have several VOIP geographic numbers that I entered into Voxalot.

Unfortunately, currently I cannot receive calls or make calls from / to PSTN numbers.

The handset provides a ringtone but nothing happens when I dial a number.

The VOIP numbers seem to register ok with Voxalot but when the numbers are called they switch immediately to the voicemail of the VOIP provider rather than Voxalot's voicemail or the handset.

Does anybody have any suggestions what can be done to configure the system correctly ?

Many thanks.