SipBroker PSTN Gateway Down!!!

emoci · 08-13-2007, 04:33 PM

SIPBroker PSTN gateway down.... Tried almost all the Canadian Numbers and some US numbers, and they are all either ringing infinitely or returning busy....is something happening

affinity · 08-13-2007, 05:15 PM

I just tried the Melbourne -- Victoria AU number and it gave a message claiming no lines available for the area I am calling.

The same msg was given when I used my mobile and my fixed line phones.

affinity · 08-13-2007, 06:01 PM

*500 works from my voxalot registered device, but the following are given fast busy:
*010500
*010600

necto · 08-13-2007, 06:38 PM

Quote:

Originally Posted by affinity

I just tried the Melbourne -- Victoria AU number and it gave a message claiming no lines available for the area I am calling.
The same msg was given when I used my mobile and my fixed line phones.

AU numbers provided by Voxbone, their DID numbers configured for 2 voice channels initially. So it can explain why you get no lines available

emoci · 08-13-2007, 06:45 PM

It's just about every number in Canada/US I've tried so far that's unresponsive though

BTW
Tried it as *010*500 and *010*600 from device that allows dialing via SipBroker and it works...

It seems SIP URI dialing with @sipbroker.com works as well, but the numbers are down...

affinity, do mods have a way to get in touch with martin and team...(although it's probably kinda late in Australia right now)

kieranmullen · 08-13-2007, 08:52 PM

Seems like a sipbroker.com issue.

These are also down...
Portland, OR +1-503-334-0597 LES.NET
Sarasota, FL +1-941-296-7097 Callcentric

KM

martin · 08-13-2007, 10:35 PM

The problem was with one of our PSTN gateway servers locking up. We have now re-booted this server.

We apologise for any inconvenience.
.

affinity · 08-14-2007, 12:07 AM

Quote:

Originally Posted by emoci

affinity, do mods have a way to get in touch with martin and team...(although it's probably kinda late in Australia right now)

Yes, I did send an SMS as an alert -- but I wasn't going to ring at that time; not sure if there is meant to be 24/7 support available or not. Problems such as this occur very rarely. Perhaps Martin can tell us where this stands on a normal basis.

kmurray · 11-21-2007, 05:40 AM

I've been trying all night to use the Victoria, BC PSTN gateway to no avail. I get the welcome recording telling me to enter the number I want to dial, but all numbers come back with a busy signal.

martin · 11-21-2007, 06:34 AM

Quote:

Originally Posted by kmurray

I've been trying all night to use the Victoria, BC PSTN gateway to no avail. I get the welcome recording telling me to enter the number I want to dial, but all numbers come back with a busy signal.

Just tested +1-250-412-6019 and at the prompt dialed *393612 and connected just fine.

08-13-2007, 04:33 PM	#1
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,422 Thanks: 123 Thanked 369 Times in 282 Posts	SipBroker PSTN Gateway Down!!! SIPBroker PSTN gateway down.... Tried almost all the Canadian Numbers and some US numbers, and they are all either ringing infinitely or returning busy....is something happening

08-13-2007, 10:35 PM	#7
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	The problem was with one of our PSTN gateway servers locking up. We have now re-booted this server. We apologise for any inconvenience. . __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

11-21-2007, 05:40 AM	#9
kmurray Junior Member Join Date: Nov 2007 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	250 Victoria Down I've been trying all night to use the Victoria, BC PSTN gateway to no avail. I get the welcome recording telling me to enter the number I want to dial, but all numbers come back with a busy signal.

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08-13-2007, 05:15 PM	#2
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	I just tried the Melbourne -- Victoria AU number and it gave a message claiming no lines available for the area I am calling. The same msg was given when I used my mobile and my fixed line phones.

08-13-2007, 06:01 PM	#3
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	500 works from my voxalot registered device, but the following are given fast busy: 010500 *010600

08-13-2007, 06:45 PM	#5
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,422 Thanks: 123 Thanked 369 Times in 282 Posts	It's just about every number in Canada/US I've tried so far that's unresponsive though BTW Tried it as 010500 and 010600 from device that allows dialing via SipBroker and it works... It seems SIP URI dialing with @sipbroker.com works as well, but the numbers are down... affinity, do mods have a way to get in touch with martin and team...(although it's probably kinda late in Australia right now)

08-13-2007, 08:52 PM	#6
kieranmullen Senior Member Join Date: Nov 2006 Location: Portland, Oregon USA Posts: 139 Thanks: 0 Thanked 11 Times in 9 Posts	Seems like a sipbroker.com issue. These are also down... Portland, OR +1-503-334-0597 LES.NET Sarasota, FL +1-941-296-7097 Callcentric KM