Web Callback & EU not working - Page 2

swisspinoy · 03-04-2009, 06:49 PM

Quote:

Originally Posted by Arne

eu.voxalot.com does not work since a few hours. Just change to us.voxalot.com and it will work.

You may need to set "DNS SRV" to No.

us.voxalot.com works fine, just that I find that the quality is not so good.

Arne · 03-04-2009, 07:04 PM

Quote:

Originally Posted by swisspinoy

us.voxalot.com works fine, just that I find that the quality is not so good.

If you set your codec to G711u you might get a better quality.

DonRandy · 03-04-2009, 07:05 PM

I thought my sipura was the problem.thanx "swisspinoy"

ptruman · 03-04-2009, 07:25 PM

Quote:

Originally Posted by kendid

I had DNS srv setup on my grandstream 486, but for some reason it didn't switch over automatically... Did anyone else's?

Anyways, went on the US server set and it's working again...

No, mine didn't - although I suspect it depends "how dead" the server is. If the port is responding, but not 'doing anything' it might think it's up?

Either way, I'm less than impressed - and I've had to rereg my VSP, move to the US server, re-reg my VSP and wait. Calls are now delayed by about an extra 2 seconds before connection/ringthrough.

I originally thought this was down to my VSP until I realised no call records were even showing up @ Voxalot.

g00fy · 03-04-2009, 09:58 PM

Status of my VSP is still 'Request Sent'. I can't receive or make calls.

HELLO SUPPORT ???!!!

emoci · 03-04-2009, 11:11 PM

The status of the EU server issues is as follows:

First:
http://forum.voxalot.com/voxalot-sup...html#post21603
Second:
http://forum.voxalot.com/voxalot-sup...html#post21652

To make up for the possibility of downtime until things are ironed out this was implemented:
http://forum.voxalot.com/voxalot-sup...lemention.html

One side effect of the above is that in some cases members registered to the EU server, who have selected EU as their preferred cluster, and who fail over during downtime while the cluster selection remains the same, seem to be experiencing issues with outgoing calls...

g00fy · 03-05-2009, 06:56 AM

Is it save to use the eu-server again? Why do I not hear anything about this from Voxalot's side? I want some official statement on what to do now and being able to use my account again.

At the moment status of my VSP Registration says 'Failed", but I don't dare to try and make a connection again, because of the possibility it will hang in status "Request Sent" again.

As this forum is the only way to get support for our services, why does it take so long to get status messages and answers?

g00fy · 03-05-2009, 07:59 AM

So I'll give statusses myself, as Voxalot doesn't. I can NOT get outbound calls with all servers! Tried eu, us and au, it is just not working!

Also, inbound will not work, because it just won't register!

HELLO SUPPORT!!!!!!????

kendid · 03-05-2009, 08:06 AM

Same problems here....

Arne · 03-05-2009, 08:11 AM

Quote:

Originally Posted by g00fy

Is it save to use the eu-server again?

eu.voxalot.com works fine for me. My VSP Callcentric is also registered despite status in Voice Service Provider List showing Pending. Incoming and outgoing calls work fine.

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03-04-2009, 07:05 PM	#13
DonRandy Junior Member Join Date: Feb 2009 Location: EU.voxalot.com Posts: 1 Thanks: 1 Thanked 0 Times in 0 Posts	I thought my sipura was the problem.thanx "swisspinoy"

03-04-2009, 09:58 PM	#15
g00fy Member Join Date: Dec 2008 Posts: 91 Thanks: 7 Thanked 7 Times in 6 Posts	Status of my VSP is still 'Request Sent'. I can't receive or make calls. HELLO SUPPORT ???!!!

03-04-2009, 11:11 PM	#16
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,422 Thanks: 123 Thanked 369 Times in 282 Posts	The status of the EU server issues is as follows: First: http://forum.voxalot.com/voxalot-sup...html#post21603 Second: http://forum.voxalot.com/voxalot-sup...html#post21652 To make up for the possibility of downtime until things are ironed out this was implemented: http://forum.voxalot.com/voxalot-sup...lemention.html One side effect of the above is that in some cases members registered to the EU server, who have selected EU as their preferred cluster, and who fail over during downtime while the cluster selection remains the same, seem to be experiencing issues with outgoing calls...

03-05-2009, 06:56 AM	#17
g00fy Member Join Date: Dec 2008 Posts: 91 Thanks: 7 Thanked 7 Times in 6 Posts	Is it save to use the eu-server again? Why do I not hear anything about this from Voxalot's side? I want some official statement on what to do now and being able to use my account again. At the moment status of my VSP Registration says 'Failed", but I don't dare to try and make a connection again, because of the possibility it will hang in status "Request Sent" again. As this forum is the only way to get support for our services, why does it take so long to get status messages and answers?

03-05-2009, 07:59 AM	#18
g00fy Member Join Date: Dec 2008 Posts: 91 Thanks: 7 Thanked 7 Times in 6 Posts	So I'll give statusses myself, as Voxalot doesn't. I can NOT get outbound calls with all servers! Tried eu, us and au, it is just not working! Also, inbound will not work, because it just won't register! HELLO SUPPORT!!!!!!????

03-05-2009, 08:06 AM	#19
kendid Member Join Date: Aug 2006 Location: UA Posts: 72 Thanks: 6 Thanked 3 Times in 3 Posts	Same problems here....