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Voxalot Support Support for the Voxalot service. |
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07-13-2007, 12:15 AM | #81 |
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If I subscribe to voxpremium will I be able to use voipbuster or voipcheap for Callforwarding ? It's still not working with the eu server.
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07-13-2007, 12:23 AM | #82 |
Join Date: Feb 2006
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This is a problem we need to work jointly with Betamax on and won't be looked at until after the 16th.
If this is the deciding factor for you to upgrade to premium, then my advice is to wait until a resolution is announced. .
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07-13-2007, 02:42 AM | #83 |
Join Date: Sep 2006
Location: Toronto, Canada
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Not sure why you state that Call Forwarding via Betamax service does not work.
It worked for me per the testing I did a few days ago. http://forum.voxalot.com/voxalot-sup...html#post10111 The only time it does not seem to work is when I dial my Voxalot account (*010-xxxxxx) directly via a SIP Broker Access No. If I dial into my Account via a DID or a another registerd SIP account (non-Voxalot), Call forwarding worked every time. My Account was registered on a harware SIP device on the us.voxalot.com server. Is there a difference to the eu server behaviour? Thanks |
07-13-2007, 03:11 AM | #84 |
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Hi Martin, i think that you sale the basic voxalot service in $25 dollars, but with unlimited registers (equal to free service), and premium service in $30 dollars with calltruh, callforwarding, callback, etc. Many users have many providers and the basic and premium account, dont work for us, is very expensive. Please Martin help us.
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07-13-2007, 05:06 AM | #85 | |
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Quote:
This is why it works some of the time and at other times does not. .
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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07-13-2007, 05:09 AM | #86 | |
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Quote:
At the moment it is literally costing us many thousands of dollars a month, which is a cost we can not sustain. 98% of our members have 10 or less providers. If you are one of the 2% with more than 10 then I suggest emailing us to discuss your options. .
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07-13-2007, 03:07 PM | #87 | |
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burden of provider registrations
Quote:
http://forum.voxalot.com/voxalot-sup...ces-b2bua.html However, incoming calls from providers (possibly with less redundancy (eg, no RTP proxying)) should still be possible by using a custom SIP client to register your VoXaLot SIP URI for being contacted on with your provider yourself, as Martin confirms here: http://forum.voxalot.com/voxalot-sup...ly-needed.html |
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07-14-2007, 01:50 AM | #88 | |
Join Date: Sep 2006
Location: Toronto, Canada
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Quote:
Outgoing providers should be unregistered and are still unlimited in Voxalot. If possible try to get incoming numbers via unregistered DID provider using call forwarding. This works far more reliably because you do not have to worry about loss of registration, between Voxalot and the provider. |
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07-15-2007, 01:47 AM | #89 |
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Hi i have been thinking about my options i have 3 accounts each with my net phone so vox basic is no good for me do i need to buy 3 x vox lite accounts or would vox premium with 5 registration work for me?
the 3 accounts are at different locations Thanks |
07-15-2007, 03:36 AM | #90 |
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70 Thanked 147 Times in 115 Posts |
It might work if you do not mind all the phones to ring at the same time at all 3 locations for every incoming call. First one to answer, gets the call. Is this OK for you ?
Also, some providers do not like or allow this kind of set-up, and you will get unreliable ringing, rings at Phone A, and not B or C. You might want to try it out before VoxPremium goes live !! |
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