|
Voxalot Support Support for the Voxalot service. |
Thread Tools | Display Modes |
03-15-2008, 04:44 PM | #1 |
Member
Join Date: Mar 2008
Location: Montreal, Canada
Posts: 79
Thanks: 12 Thanked 2 Times in 2 Posts |
CID lost at Call Forwarding
On my voxalot account I defined a simple rule: all calls from provider X to be transfered to my cellphone. Now when my cellphone rings, I see my own number (defined at provider X) instead of original CID. Is there a workaround for this?
|
03-15-2008, 09:15 PM | #2 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
I am quite sure that VoXalot does send the CID info through though Last edited by emoci; 03-15-2008 at 09:18 PM. |
|
03-16-2008, 02:49 AM | #3 |
Junior Member
Join Date: Feb 2008
Posts: 23
Thanks: 1 Thanked 5 Times in 5 Posts |
I am not sure about this. Maybe I missed somewhere. I see the fromuser field of the service provider is either filled by the user, or forced to be the same as the username, which basically eliminates the possibility of CID passing. I think you meant the CID name. Voxalot does pass CID name. However, CID name is discarded when the call terminates at PSTN. Voicepulse Connect is the one I know that will pass CID name as CID number. So if the incoming provider sets the CID name the same as the CID number, it is possible to use Voicepulse Connect to forward the call not losing the CID.
|
03-16-2008, 02:36 PM | #4 | |
Member
Join Date: Mar 2008
Location: Montreal, Canada
Posts: 79
Thanks: 12 Thanked 2 Times in 2 Posts |
Quote:
|
|
03-17-2008, 08:30 AM | #5 |
Junior Member
Join Date: Feb 2008
Posts: 23
Thanks: 1 Thanked 5 Times in 5 Posts |
Yep, that is what I meant for. Most VOIP retailers pre-set the caller ID of your calls to either your DID number or the one your specified with them and you cannot change it. Whether you initiate the call, or the call is initiated by a PBX switch to do forwarding, that doesn't matter, they all carry the pre-set caller ID number that is meant for you calling other people. The first thing for passing caller ID during forwarding is to find a termination service provider that allows you to set caller ID number per call. The second thing to worry about is whether the PBX server is ready to pass the caller ID number from the inbound call to the outbound call.
|
03-19-2008, 12:46 AM | #6 | |
Member
Join Date: Mar 2008
Location: Montreal, Canada
Posts: 79
Thanks: 12 Thanked 2 Times in 2 Posts |
Quote:
|
|
03-19-2008, 02:27 AM | #7 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
Part 1: Caller To VoXalot (CID is intact up to this point) Part 2: Forwarding to number 123 via Provider X Part 3: Provider X to destination (Receive CID of provider X) The issue is in the second step, unlike when enabling CallForward from your provider, VoXalot's forwarding sets up a call on its own (Part 2) and connects with the original call (Part 1).... So you need Provider X to have a CID feature that can be spoofed at will. Provider X does not see Part 2 as a CF command, or an incoming call, it thinks it is nothing more than an outgoing call from a device, thinking it should naturally send its own CID About 99% of consumer level providers do not unfortunately support CID spoofing at will.....business level providers do allow this feature, but for normal users like us, it is cost prohibitive Regardless of what I come up with as an explanation though, the short answer is CID will pass through, if the provider you are using supports CID spoofing.....unfortunately support is limited among consumer level providers |
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Free DID Numbers, Free Voip Calls, & more Voip Info | amroe | Voxalot General | 54 | 01-13-2014 09:11 AM |
Provider Registrations and Call Forwarding - is VoXaLot support really needed? | v164 | Voxalot Support | 2 | 07-07-2007 05:25 AM |
call forwarding problem | ramsudhir143 | Voxalot Support | 3 | 06-23-2007 08:29 PM |
Call forwarding | shezad | Voxalot Support | 9 | 01-09-2007 03:27 AM |
SPA 3000 configuration for Voxalot Voicemail? | MrHatken | Voxalot Support | 2 | 11-12-2006 07:21 AM |