help me! I can't access the voice mail through telephone

jephone · 04-30-2007, 11:22 PM

voxalot works good, except I can't access the voice mail through dialing *500. and I also can't access Voice Mail Menus. I like those functions. pls help me to solve it.

martin · 04-30-2007, 11:44 PM

Quote:

Originally Posted by jephone

voxalot works good, except I can't access the voice mail through dialing *500. and I also can't access Voice Mail Menus. I like those functions. pls help me to solve it.

What device are you using?

What are your devices DTMF and Codec settings?

jephone · 04-30-2007, 11:58 PM

it's linksys RT13P2,Codec:G711u;DTMF Tx Method:Auto

martin · 05-01-2007, 12:49 AM

Quote:

Originally Posted by jephone

it's linksys RT13P2,Codec:G711u;DTMF Tx Method:Auto

Ok try G711u; DTMF: Inband

jephone · 05-01-2007, 02:13 AM

Quote:

Originally Posted by martin

Ok try G711u; DTMF: Inband

it still doesn't work

I can get the voice mail from e-mail. but I can't use the phone get the message.

wilsonhlacerda · 05-01-2007, 02:34 AM

If you dial 500 does it go to VM?

If not just let your first dial plan to be like this:
_500 *010${EXTEN} SIP Broker

Then just dial 500.

This is the only way that it works for me.

jephone · 05-01-2007, 02:59 AM

Quote:

Originally Posted by wilsonhlacerda

If you dial 500 does it go to VM?

If not just let your first dial plan to be like this:
_500 *010${EXTEN} SIP Broker

Then just dial 500.

This is the only way that it works for me.

Thanks a lot, I dial 500, it works, tell me input the password. but I inputed for several times, but told me login incorrect. What happenned? I believed the password it's correct

04-30-2007, 11:22 PM	#1
jephone Junior Member Join Date: Apr 2007 Posts: 12 Thanks: 1 Thanked 3 Times in 3 Posts	help me! I can't access the voice mail through telephone voxalot works good, except I can't access the voice mail through dialing *500. and I also can't access Voice Mail Menus. I like those functions. pls help me to solve it.

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04-30-2007, 11:58 PM	#3
jephone Junior Member Join Date: Apr 2007 Posts: 12 Thanks: 1 Thanked 3 Times in 3 Posts	it's linksys RT13P2,Codec:G711u;DTMF Tx Method:Auto

05-01-2007, 02:34 AM	#6
wilsonhlacerda Member Join Date: Mar 2007 Posts: 83 Thanks: 5 Thanked 13 Times in 10 Posts	If you dial 500 does it go to VM? If not just let your first dial plan to be like this: _500 *010${EXTEN} SIP Broker Then just dial 500. This is the only way that it works for me.