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Unread 01-23-2010, 08:23 AM   #1
rgormley
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Default call to a number in vietnam cut at 30 mins

this is a post i put up on whirlpool forums.
is there a "session" timeout value that i have to loo at? in my nb9w
************************************************** *****

We have have had a great run on gotalk via voxalot calling Vietnam at 75c a call lately BUT..
in the last week or so ALL calls to Vietnam get chopped at 30m:24s

has any policy been introduced??? ie: half hour block to some countries?? perhaps?

I have not changed anything at all on my end
the call quality is ok
broadband is perfect (8mb Exetel)

modem is a netcomm NB9W

thanks,
Richard

ok i have sent an email to gotalk to find out whats going on
BUT could it be VOXALOT that chops the calls???
if any vox ot gotalk people are looking here is a call log
the number gets chopped at 30 mins and 23 or 24 seconds

8/01/2010 16:28 0:30:23 118483856xxxx 931569-003 ANSWERED
8/01/2010 16:59 0:30:23 118483856xxxx 931569-003 ANSWERED
12/01/2010 17:13 0:30:23 118483856xxxx 931569-003 ANSWERED
15/01/2010 15:32 0:30:23 118483856xxxx 931569-003 ANSWERED
15/01/2010 16:03 0:30:23 118483856xxxx 931569-003 ANSWERED
17/01/2010 18:18 0:30:23 118483856xxxx 931569-003 ANSWERED
23/01/2010 17:22 0:30:23 118483856xxxx 931569-003 ANSWERED
8/01/2010 15:58 0:30:24 118483856xxxx 931569-003 ANSWERED
11/01/2010 15:07 0:30:24 118483856xxxx 931569-003 ANSWERED
12/01/2010 16:42 0:30:24 118483856xxxx 931569-003 ANSWERED
13/01/2010 21:11 0:30:24 118483856xxxx 931569-003 ANSWERED
14/01/2010 14:57 0:30:24 118483856xxxx 931569-003 ANSWERED
14/01/2010 17:30 0:30:24 118483856xxxx 931569-003 ANSWERED
14/01/2010 21:13 0:30:24 118483856xxxx 931569-003 ANSWERED
15/01/2010 14:58 0:30:24 118483856xxxx 931569-003 ANSWERED
17/01/2010 17:16 0:30:24 118483856xxxx 931569-003 ANSWERED
17/01/2010 17:47 0:30:24 118483856xxxx 931569-003 ANSWERED
19/01/2010 16:47 0:30:24 118483856xxxx 931569-003 ANSWERED
19/01/2010 17:19 0:30:24 118483856xxxx 931569-003 ANSWERED
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Unread 01-24-2010, 03:26 AM   #2
martin
 
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Quote:
has any policy been introduced??? ie: half hour block to some countries?? perhaps?
Voxalot do not impose any call limitations. If the cut off time is consistently 30mins I would check with your downstream provider or test with a different provider to see if you still have the problem.
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