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Unread 12-04-2008, 07:59 AM   #11
Chrisips2
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Hi Guys

Following the outage yesterday, my last successful registration to eu.voxalot.com was at 06:44:55 this morning (it's now 08:00). Registrations are now failing although I can ping eu.voxalot.com. Is it going to be a while before we are all able to register or should I investigate further?

Many thanks.

Chrisp
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Unread 12-04-2008, 08:42 AM   #12
carlosalbffgomes
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The european server is still not workking, at least is not acessible from Portugal. The US servers are OK.

Carlos Gomes
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Unread 12-04-2008, 10:20 AM   #13
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I've been trying several configurations, and I can only work with the Australian server.
The EU server is down. It doesn't respond to ping.
The US server is up, but provider registration is showing some problems. If I call to my own voip number (through SIP Broker or one of my two DID, on in Brazil and the other in UK), the call goes directly to the Voice Mail and the phone doesn't ring.
The AU server is working OK. Only is has considerably more delay, so I will be waiting until de EU server is up and working as it was before yesterday.
Despite this problem, I've to say that voxalot is a wonderful service and I really need it. Thanks for the good work.
Yours,

Carlos Gomes
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Unread 12-04-2008, 10:41 AM   #14
ataboy
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I'm on the eu server. Outgoing calls are fine. Incoming calls ring (after quite a long delay) if Call Forwarding is active. Direct incoming calls just result in dead air and show as "unanswered" in the call records.

(It might be something to do with my ATA of course, so I'll dig around with that).

Edit: I just turned off my ATA and used a softphone. Same result - a very long delay then sent to voicemail.

New Edit: I just checked again (14:35 GMT) and everything is working normally. I have made no changes at my end.

Last edited by ataboy; 12-04-2008 at 02:39 PM. Reason: More information
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Unread 12-05-2008, 08:59 AM   #15
carlosalbffgomes
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EU Server is working OK!
Thanks.
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