Is Voxlot blocking incoming from MySIPSwitch and PBXes?

vxvl · 07-29-2009, 04:45 AM

Almost 4 weeks ago I stopped receiving incoming calls coming through MySIPSwitch forwarded to my Voxalot account which is registered on my ATA. I tried PBXes and had a couple calls come through but no more. Calls directly into my Voxalot registered ATA from Voxalot work fine but when I try through MySIPSwitch or PBXes the calls are immediately cut off and I get no ringing. I can see all the calls on the PBXes call monitor and for all the Voxalot destinations in the table it is noted "hangup" with a zero time duration.

richard99 · 07-29-2009, 04:51 AM

If your ATA is registred to us.voxalot.com, try to change eu.voxalot.com. I had the same issue to make call from voxalot to pbxes, I was able to resolve when I changed the sip proxy to eu.voxalot.com.

vxvl · 07-29-2009, 05:00 AM

Thanks for offering a possible solution. However, I'm registered to au.voxalot.com, but I tried your suggestion and changed it to eu.voxalot.com but unfortunately it made no difference..

emoci · 07-29-2009, 04:19 PM

-Registered to US VoXalot server
-Incoming call from MSS to user@voxalot.com is working fine...

On that note there has been some changes over at MSS lately...login to your MSS account and use the Monitoring Tab while you place the call that should be ringing to VoXalot...and see what MSS is reporting

vxvl · 07-30-2009, 07:17 AM

Thanks for confirming that Voxalot is not blocking.
I'm puzzled that it's working for you and not for any of my three MySIPSwitch accounts. I had tried the monitoring tab as you suggested. It showed no current contacts found but above the small window it showed the contacts with the switchtags. I guess it's a MSS problem. As I couldn't set up a new MSS account (their not accepting new MSS accounts) I've tried migrating to the new Sipsorcery but still having the same problem with incoming calls.

kurun · 07-30-2009, 02:02 PM

Quote:

Originally Posted by vxvl

Thanks for confirming that Voxalot is not blocking.
I'm puzzled that it's working for you and not for any of my three MySIPSwitch accounts. I had tried the monitoring tab as you suggested. It showed no current contacts found but above the small window it showed the contacts with the switchtags. I guess it's a MSS problem. As I couldn't set up a new MSS account (their not accepting new MSS accounts) I've tried migrating to the new Sipsorcery but still having the same problem with incoming calls.

Is it possible that the VSP you are trying to forward to xxxxxx@voxalot.com is not allowing the call forwarding?
I can confirm that MSS is forwarding calls for networks I have tried (Voiptalk, Draytel, Callcentric).
Note that by design MSS will not forward Blueface accounts as far as I recall seeing in that forum.

07-29-2009, 04:45 AM	#1
vxvl Junior Member Join Date: Apr 2007 Posts: 15 Thanks: 7 Thanked 1 Times in 1 Posts	Is Voxlot blocking incoming from MySIPSwitch and PBXes? Almost 4 weeks ago I stopped receiving incoming calls coming through MySIPSwitch forwarded to my Voxalot account which is registered on my ATA. I tried PBXes and had a couple calls come through but no more. Calls directly into my Voxalot registered ATA from Voxalot work fine but when I try through MySIPSwitch or PBXes the calls are immediately cut off and I get no ringing. I can see all the calls on the PBXes call monitor and for all the Voxalot destinations in the table it is noted "hangup" with a zero time duration. Last edited by vxvl; 07-29-2009 at 04:58 AM.

07-29-2009, 05:00 AM	#3
vxvl Junior Member Join Date: Apr 2007 Posts: 15 Thanks: 7 Thanked 1 Times in 1 Posts	Thanks for offering a possible solution. However, I'm registered to au.voxalot.com, but I tried your suggestion and changed it to eu.voxalot.com but unfortunately it made no difference.. Last edited by vxvl; 07-29-2009 at 05:53 AM.

07-30-2009, 07:17 AM	#5
vxvl Junior Member Join Date: Apr 2007 Posts: 15 Thanks: 7 Thanked 1 Times in 1 Posts	Thanks for confirming that Voxalot is not blocking. I'm puzzled that it's working for you and not for any of my three MySIPSwitch accounts. I had tried the monitoring tab as you suggested. It showed no current contacts found but above the small window it showed the contacts with the switchtags. I guess it's a MSS problem. As I couldn't set up a new MSS account (their not accepting new MSS accounts) I've tried migrating to the new Sipsorcery but still having the same problem with incoming calls. Last edited by vxvl; 07-30-2009 at 07:29 AM.

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07-29-2009, 04:51 AM	#2
richard99 Senior Member Join Date: Feb 2007 Location: Indiana, USA Posts: 166 Thanks: 14 Thanked 22 Times in 19 Posts	If your ATA is registred to us.voxalot.com, try to change eu.voxalot.com. I had the same issue to make call from voxalot to pbxes, I was able to resolve when I changed the sip proxy to eu.voxalot.com.

07-29-2009, 04:19 PM	#4
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,422 Thanks: 123 Thanked 369 Times in 282 Posts	-Registered to US VoXalot server -Incoming call from MSS to user@voxalot.com is working fine... On that note there has been some changes over at MSS lately...login to your MSS account and use the Monitoring Tab while you place the call that should be ringing to VoXalot...and see what MSS is reporting