Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 03-10-2008, 11:41 AM   #1
Williamz
Junior Member
 
Join Date: Jan 2007
Posts: 13
Thanks: 1
Thanked 1 Times in 1 Posts
Williamz is on a distinguished road
Default Betamax not working, starting today...

I have a premium account and I have been using poivy for quite a while and since this morning when I use my poivy account (lot freedays remaining ) I get :

"you have reached the maximum of trial calls, please buy credit..." my outgoing calls are not going through anymore..

Betamax seems to be blocking Voxalot again...

Could you Help ?

Thanks

William

Last edited by Williamz; 03-10-2008 at 11:48 AM.
Williamz is offline   Reply With Quote
Unread 03-10-2008, 11:50 AM   #2
flaquadrat
Member
 
Join Date: Mar 2007
Location: Vienna, Austria
Posts: 91
Thanks: 29
Thanked 15 Times in 14 Posts
flaquadrat is on a distinguished road
Default

Quote:
Originally Posted by Williamz View Post
I have a basic account and I have been using poivy for quite a while and since this morning when I use my poivy account (lot freedays remaining ) I get :

"you have reached the maximum of trial calls, please buy credit..." my outgoing calls are not going through anymore..

Betamax seems to be blocking Voxalot again...

Could you Help ?

Thanks

William
Hallo!
Here in Austria is all working well with Betamax clones.
Did You check Your connection using softphone/Poivy PC Interface?
Your route to "au", "eu" or "us" Server is working well to?
Check with:
tracert eu.voxalot.com

Regards,
Fla
flaquadrat is offline   Reply With Quote
Unread 03-10-2008, 02:25 PM   #3
emoci
 
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123
Thanked 369 Times in 282 Posts
emoci is a name known to allemoci is a name known to allemoci is a name known to allemoci is a name known to all
Default

Quote:
Originally Posted by Williamz View Post
I have a premium account and I have been using poivy for quite a while and since this morning when I use my poivy account (lot freedays remaining ) I get :

"you have reached the maximum of trial calls, please buy credit..." my outgoing calls are not going through anymore..

Betamax seems to be blocking Voxalot again...

Could you Help ?

Thanks

William
From the message you are getting it sounds like the Poivy account you are using has never been topped up, it is just in trial phase.....

Are you sure you are routing your calls through the correct Poivy account....if this was an issue with the IP getting sent you would get FUP- Fair Use Policy exceeded messages
emoci is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
CallForwarding by Betamax stops working!? 130166 Voxalot Support 56 04-22-2008 03:55 PM
Webcallback with Betamax (both legs) still not working serendipitydawg Voxalot Support 3 05-09-2007 07:27 AM
Switched to US Server for Betamax outgoing - No incoming working Lanh Voxalot Support 0 03-21-2007 08:12 AM
Betamax VoIP services not working with Voxalot bvebve Voxalot Support 1 03-17-2007 04:40 PM
Finarea/ Betamax - DID working with VoXaLot SIP registration!! phoneuser Voxalot Support 15 06-29-2006 11:05 AM


All times are GMT. The time now is 08:45 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.