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Unread 10-08-2007, 07:09 PM   #1
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Angry Weird Problem...

Hi all,

I am having this weird problem that I can't figure out where it is. I have a Sipura SPA-2000. I configured line 1 to register with VOXALOT and on my Voxalot account I have registered 3 VSPs. VONO, NETELIP and FWD.

My problem is with VONO only! When is registered with Voxalot it won't work correctly at all! I receive calls but I can't hear and the other party can't hear me either. I cannot make call to PSTN numbers. The only PSTN numbers I can call is VONO numbers. So I can only call other VONO members but the same issue happens. I can't hear and the other party can't hear me either.

So I experiment registering VONO on line 2 of my ATA and it works fine! No issues at all.

But the weird thing is... I didn't remove VONO from VOXALOT and it's still showing that it's register with Voxalot also.

Do you guys have any suggestions? Thanks in advance.
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Unread 10-09-2007, 03:29 PM   #2
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First things first, try adjusting the CODEC string

1. If VoNo gives you any codec specs, use those
2. As a trial, if Vono doesn't offer much info, this seems to work quite well for me in most cases: ulaw;alaw;g726;g729;ilbc;gsm

For a more region sepcific codec setting, see

Second problem I can see, is that you can't call PSTN with Vono (I would expect you would be able to call but maybe have audio problems)....
-Is there by any chance a number that Vono requires to access an outside line?
-Does Vono have a specific request for an outbound proxy, or domain registrar and proxy setting that are different and need to be specified
-Is the Symmetric Nat handlin settingin your VoXalot HomePage set to No (try to have this set to Yes by default)?
-Is the Optimize audio setting for Vono active in VoXalot (if yes try turning this off)?

Curiosity Question: Did Vono work with VoXalot for you before, and this started happening lately, or this is the first time you try?

Last edited by emoci; 10-11-2007 at 04:07 AM.
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