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Unread 12-21-2006, 12:48 PM   #1
zolo
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Default Cant register with australian server

Hi,

I have just created a couple of accounts for friends but I could not get them to register with voxalot.com.au from the ATA. Any ideas ?

I can logon to the web site with the new accounts ok.

My old account is registered fine with voxalot.com.au.

Thanks
Zolo
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Unread 12-22-2006, 04:01 AM   #2
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I can register the ATA with voxalot.com but I am getting "authfailure" from voxalot.com.au.

I thought ok I can live with voxalot.com but the problem is all calls to it go straight into voicemail. Echo test 600 is perfect, so what is wrong ?

I have no problems with my other VSP, indicating firewall/port are working.

Please help, anyone else has the same problem with new accounts ?

Last edited by zolo; 12-22-2006 at 04:03 AM.
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Unread 12-22-2006, 05:43 AM   #3
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anyone has a spare account that works with the AU server that you can give me ? Ta
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Unread 12-22-2006, 02:34 PM   #4
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Quote:
Originally Posted by zolo View Post
Hi,

I have just created a couple of accounts for friends but I could not get them to register with voxalot.com.au from the ATA.

Thanks
Zolo
I am in the same situation with exactly the same problem. It rings if I changed to .com but only getting one way audio. Also tried it on softphone X-Lite and get error 401. My old accounts are working fine.

May need to sit and wait until it sorts itself out.
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Unread 12-22-2006, 10:49 PM   #5
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Any words from Voxalot here ? Am I wasting my time to try to figure out what I am doing wrong? or it is the Voxalot that stopping new registration ? I would like to set things up before going away for holiday, but if it is a problems at the servers end then I dont have to try too hard.

Knock knock anyone home, mods, owners? a short comment will do!

Last edited by zolo; 12-22-2006 at 10:52 PM.
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Unread 12-22-2006, 11:00 PM   #6
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Quote:
Originally Posted by zolo View Post
Knock knock anyone home, mods, owners? a short comment will do!
They probably gone to North Pole.

The problem only affects new accounts. There are few comments in whirlpool.
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Unread 12-22-2006, 11:16 PM   #7
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It is very embarrassing for me after I have sold family&friends all the good things about Voxalot!! And everything is falling into the heap when I tried to set it up the day before. This is very bad timing for me, oh well, cant expect much with the free service.
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Unread 12-22-2006, 11:22 PM   #8
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Been using and help others using voxalot for a while now, its first time I have encounter this sort of problem.
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Unread 12-23-2006, 12:06 AM   #9
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Apologies on vacation at the moment. Please retry and let us know if there is still a problem.
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Please post support questions on the forum. Do not send PMs unless requested.
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Unread 12-23-2006, 12:11 AM   #10
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Still no good, unble to register to the au. server
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