Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 09-12-2008, 04:49 PM   #1
Williamz
Junior Member
 
Join Date: Jan 2007
Posts: 13
Thanks: 1
Thanked 1 Times in 1 Posts
Williamz is on a distinguished road
Default My telephone starts to ring when I hang off after an incoming call

Hello

I have a serious probleme with my 601331 premium account when connected to eu.voxalot.com :

When I hang up after an incoming call, my telephone always starts ringing again and shows the last caller's ID.
Accordng to my provider (Keyyo) , this is a known bug in older asterisk server versions (before 1.4.2) which do not send authentification information with "BYE" commands. This causes the "BYE" not to be recognized by keyyo's (asterisk 1.4.2) servers. They say that this causes keyyo's (asterisk 1.4.2) servers to send a new invite (within 30 seconds) that is interpreted by asterisk (at voxalot) as an incoming call and the telephone starts ringing again and keeps ringing till I answer or it goes to voice mail.

According to keyyo, this bug was solved in asterisk 1.4.2 and voxalot would need to upgrade to 1.4.2 or newer

Do you plan to upgrade & when ?

Thank you,

William


PS :
1-For your info, Keyyo servers are operated with asterisk 1.4.2

Last edited by Williamz; 09-13-2008 at 05:02 PM.
Williamz is offline   Reply With Quote
Unread 09-12-2008, 07:07 PM   #2
kurun
 
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70
Thanked 147 Times in 115 Posts
kurun is a jewel in the roughkurun is a jewel in the rough
Default

Just curious - does anybody else registered to eu.voxalot.com (or for that matter to us/au servers) have this problem?
What VoIP hardware or softphone is being used?
kurun is offline   Reply With Quote
Unread 09-13-2008, 02:08 AM   #3
441516
Senior Member
 
Join Date: Sep 2006
Location: W.Yorkshire, United Kingdom
Posts: 128
Thanks: 3
Thanked 2 Times in 2 Posts
441516 is on a distinguished road
Default

I have a basic and a permium, this was an occasional problem but it hasnt happened for some time. I dont use asterix but I have ATA by Zyxel and on my Nokias.
441516 is offline   Reply With Quote
Unread 09-13-2008, 05:28 PM   #4
Williamz
Junior Member
 
Join Date: Jan 2007
Posts: 13
Thanks: 1
Thanked 1 Times in 1 Posts
Williamz is on a distinguished road
Default

No matter what the terminal is. I tried with several terminals (PAP2T, Linksys3102, Siemens gigaset 470 IP and x-lite softphone) before contacting keyyo's support.

They said that this matter very well known to asterisk community. Older Asterisk versions used to accept "BYE" command without authentification and that allowed a third party to disconnect your call. Asterisk fixed that in 1.4.2. which causes "BYE" commands to be rejected when not authentified. The call is then, not terminated (It's terminated at voxalot but not on the VSP secured 1.4.2+ plateform ... since the call is not terminated, an invite is then sent by asterisk/keyyo which causes the terminal to ring again

Asterisk did not comply to standards in regard to command authentification before 1.4.2. Now it does. This is requiered for reliable communications

I have this problem since they upgraded in june... if you whish to test, you could try to pick up a keyyo's account (It's free at www . keyyo . fr) (keyyo is one of the major VSPs in France).

Voxalot need to upgrade since more a more VSP would be upgrading...

Last edited by Williamz; 09-13-2008 at 05:41 PM.
Williamz is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info amroe Voxalot General 54 01-13-2014 09:11 AM
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough ctylor Voxalot General 5 04-28-2010 12:52 AM
Incoming call problem pironato Voxalot Support 18 06-21-2007 11:25 AM
C450IP does not ring on incoming calls / part 2 pranzo Voxalot Support 0 02-25-2007 12:42 PM
My VoxAlot # never ring! (no incoming call) cgigate Voxalot Support 8 05-20-2006 05:15 AM


All times are GMT. The time now is 08:00 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.