Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > SIP Broker Forums > SIP Broker Support

SIP Broker Support Support for the SIP Broker service.

 
 
Reply
Thread Tools Display Modes
Unread 12-26-2009, 09:30 AM   #1
gabbar.singh
Junior Member
 
Join Date: Dec 2009
Posts: 22
Thanks: 6
Thanked 0 Times in 0 Posts
gabbar.singh is on a distinguished road
Default Dialing a toll free number in India

India Toll Free Numbers / Customer Care Numbers List

How would you dial a toll free number in India from IP phone or through Sipbroker?
gabbar.singh is offline   Reply With Quote
Unread 12-26-2009, 10:11 AM   #2
carlosalbffgomes
Senior Member
 
Join Date: May 2008
Location: Portugal and Brazil
Posts: 107
Thanks: 7
Thanked 26 Times in 21 Posts
carlosalbffgomes is on a distinguished road
Default

To call a NAP toll free number through SIP Broker, dial: *1800 180 1407 (in front of the eleven digit number, starting with the USA country number, dial *).
It's preferable to dial through SIP Broker and not through an e164.org ENUM route (the first tends to work better because the CID that is passed to the callee).
Regards,
carlosalbffgomes is offline   Reply With Quote
Unread 12-26-2009, 10:29 AM   #3
gabbar.singh
Junior Member
 
Join Date: Dec 2009
Posts: 22
Thanks: 6
Thanked 0 Times in 0 Posts
gabbar.singh is on a distinguished road
Default

Quote:
Originally Posted by carlosalbffgomes View Post
To call a NAP toll free number through SIP Broker
What does NAP stand for? Sorry I am layman.

I tried to dial *1800227227@sipbroker.com but it went to US and not to India i.e. HDFC Bank as per India Toll Free Numbers / Customer Care Numbers List

Last edited by gabbar.singh; 12-26-2009 at 10:51 AM.
gabbar.singh is offline   Reply With Quote
Unread 12-26-2009, 03:07 PM   #4
carlosalbffgomes
Senior Member
 
Join Date: May 2008
Location: Portugal and Brazil
Posts: 107
Thanks: 7
Thanked 26 Times in 21 Posts
carlosalbffgomes is on a distinguished road
Default

NAP = North American Dial Plan (United States and Canada phone numbers)
SIP Broker only makes calls to NAP toll free numbers. No luck to India or many other countries. For that you must use some Voice Service Provider that supports the destination you are calling (usually only national providers do that).
If the toll free numbers you are trying to dial are not from NAP, then try to find a paid phone number where you can dial.
Regards,
carlosalbffgomes is offline   Reply With Quote
Unread 05-28-2010, 02:03 AM   #5
dariusvayne
Junior Member
 
dariusvayne's Avatar
 
Join Date: Mar 2010
Location: Texas, USA
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts
dariusvayne is on a distinguished road
Send a message via Yahoo to dariusvayne
Question

Does the @sipbroker.com portion has to be included when dialing toll free number using an IP Phone?
dariusvayne is offline   Reply With Quote
Unread 05-29-2010, 12:26 AM   #6
emoci
 
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123
Thanked 369 Times in 282 Posts
emoci is a name known to allemoci is a name known to allemoci is a name known to allemoci is a name known to all
Default

At the moment there is no route in SipBroker or e164 to call Indian Toll Free numbers.... so in a gist not possible to call these numbers. We'd need to track down a provider who specializes in routing calls to India Toll Free numbers and may accept open third party calls via SIP (usually because the provider would get a kickback whenever the numbers are called)

To avoid any confusion (from what I noticed from your list):

North American Toll Free numbers: 1-800-123-1234
Indian Toll Free numbers: 1-800-123-123 or 1-800-12-1234
emoci is offline   Reply With Quote
Unread 12-27-2010, 11:21 AM   #7
mary123
Banned
 
Join Date: Dec 2010
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
mary123 is on a distinguished road
Default

hello everybody....
if it is an Indian toll free number, you have to use BSNL to make the call.

IF you are talking of american toll free numbers you have to call 00 that number.
mary123 is offline   Reply With Quote
Unread 06-24-2011, 06:56 PM   #8
gabbar.singh
Junior Member
 
Join Date: Dec 2009
Posts: 22
Thanks: 6
Thanked 0 Times in 0 Posts
gabbar.singh is on a distinguished road
Default

Quote:
Originally Posted by emoci View Post
At the moment there is no route in SipBroker or e164 to call Indian Toll Free numbers.... so in a gist not possible to call these numbers.
What about a toll free number in Germany or UK? Is it possible through Sipbroker?
gabbar.singh is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info amroe Voxalot General 54 01-13-2014 09:11 AM
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough ctylor Voxalot General 5 04-28-2010 12:52 AM
Issues with toll free numbers jack e164.org Support 4 03-03-2010 07:08 AM
VoIP situation in Japan - how to improve with ENUM and peering. v164 Voxalot General 2 02-02-2008 03:05 PM
Announcing Premium Virtual Toll Free Tony Site Information and Administration 0 08-26-2007 11:47 PM


All times are GMT. The time now is 02:59 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.