06-11-2010, 06:32 PM | #1 |
Senior Member
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au.voxalot.com problems
Yesterday afternoon, I lost registration to au.voxalot.com. Checked the Service Status Details, which had a truncated message next to the server:
A limited set of users may be experiencing some di....... I happen to be one of those users. All other servers are operational so I registered my gear to eu.voxalot.com. Any idea how long it will be before we can reconnect? I usually get an email when the Service Status changes, but I didn't this time.
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ISP: Internode Easy Reach 60: 60GB for AUD60 VSPs: Pennytel and others via SIPSorcery Hardware: Billion 7800VDPX + Siemens Gigaset A580IP and Yealink T22P. |
06-11-2010, 09:31 PM | #2 |
Senior Member
Join Date: Feb 2006
Location: Cairns - Australia
Posts: 117
Thanks: 1 Thanked 10 Times in 8 Posts |
My SPA registration log says last registered 17th May - so been up for me as far as I can tell - Bill
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06-11-2010, 11:29 PM | #3 |
Member
Join Date: Oct 2006
Posts: 51
Thanks: 0 Thanked 3 Times in 3 Posts |
Yep, been down for over 12hrs so far - pretty crappy for the money I pay!
On EU server now and will stay there for a while till things settle. Last edited by scrag; 06-11-2010 at 11:38 PM. |
06-12-2010, 01:46 AM | #4 |
Member
Join Date: Oct 2006
Posts: 51
Thanks: 0 Thanked 3 Times in 3 Posts |
Voxalot support is pretty much non existent - the lack of info coming back to users is pretty much nil.
Extremely poor for a paid service. I was going o leave last year when they had a big outage but I thought I'd give them another year. Once my subscription runs out this year i will not be renewing. |
06-12-2010, 03:40 AM | #5 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Please check if it is working now. We are still investigating root cause.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
06-12-2010, 03:56 AM | #6 |
Senior Member
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It's working for me now, thanks, Martin.
__________________
ISP: Internode Easy Reach 60: 60GB for AUD60 VSPs: Pennytel and others via SIPSorcery Hardware: Billion 7800VDPX + Siemens Gigaset A580IP and Yealink T22P. |
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