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Unread 07-11-2007, 03:06 AM   #1
voip2007
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Default Voice mail problem

It seems the voice mail doesn't work recently. It worked perfectly before. my friend calls me, I am not there, After 20second, it won't go to voice mail. Does anybody have the same problem with me. Or it is because the system upgrape, we need to pay for the voice mail service?
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Unread 07-11-2007, 04:29 AM   #2
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Quote:
Originally Posted by voip2007 View Post
It seems the voice mail doesn't work recently. It worked perfectly before. my friend calls me, I am not there, After 20second, it won't go to voice mail. Does anybody have the same problem with me. Or it is because the system upgrape, we need to pay for the voice mail service?
Nothing has changed in months. What happens after 20seconds?

Voicemail will remain part of the free service.
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Unread 07-11-2007, 04:02 PM   #3
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I made a test, after 20 second, I could hear it stop a little while, then a busy tone, but after I heard "di" , ring again, and then started all over again.

Last edited by voip2007; 07-11-2007 at 04:22 PM.
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Unread 07-12-2007, 03:39 AM   #4
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No body have the same problem as me in the voicemail?
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Unread 07-12-2007, 07:26 AM   #5
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i have been testing it lately and nothings wrong with it. whats your ringing duration?
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Unread 07-12-2007, 08:30 AM   #6
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Also double check that voicemail active is set to "Yes".
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Unread 07-12-2007, 07:55 PM   #7
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Quote:
Originally Posted by martin View Post
Also double check that voicemail active is set to "Yes".
.
Yes. I did. Do I need set "yes" in the box SIP Register of provider detail? I bought 2 phone numbers in DIDWW. They both have the same problem right now.
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Unread 07-12-2007, 09:32 PM   #8
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I have something along these lines happening:

Have a VBuzzer account, which is simply set to forward to VoXalot after 20 sec for voicemail purposes (so not registered).

-If someone calls my did number, everything is well.

-If someone calls via sipbroker using either SipCode+User, or a SipBroker alias, it rings for 20 seconds (as it should), but when it is time to go to voicemail it goes to busy message instead.

-What gets me is this:
I set up another VoXalot account that all it does is forward to *452VBuzzerUser. Now if I call SipBroker and dial *452VBuzzerUser I get a busy message after 4 rings, however, if I call the VoXalot account which is forwarding to *452VBuzzerUser, then Voicemail comes up after 4 rings...

All that said, from previous experience: Registering your account in VoXalot (setting SIP register to yes under provider details), usually will have Voicemail answer after however many seconds you set it....but this will also cost you $15/year after the 16th.
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Unread 07-12-2007, 09:49 PM   #9
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Quote:
Originally Posted by emoci View Post
I have something along these lines happening:

Have a VBuzzer account, which is simply set to forward to VoXalot after 20 sec for voicemail purposes (so not registered).

-If someone calls my did number, everything is well.

-If someone calls via sipbroker using either SipCode+User, or a SipBroker alias, it rings for 20 seconds (as it should), but when it is time to go to voicemail it goes to busy message instead.

-What gets me is this:
I set up another VoXalot account that all it does is forward to *452VBuzzerUser. Now if I call SipBroker and dial *452VBuzzerUser I get a busy message after 4 rings, however, if I call the VoXalot account which is forwarding to *452VBuzzerUser, then Voicemail comes up after 4 rings...

All that said, from previous experience: Registering your account in VoXalot (setting SIP register to yes under provider details), usually will have Voicemail answer after however many seconds you set it....but this will also cost you $15/year after the 16th.
Does that mean voice mail is not a free feature?
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Unread 07-12-2007, 09:56 PM   #10
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Quote:
Originally Posted by voip2007 View Post
Does that mean voice mail is not free feature.
VoiceMail is free, however, if it is not working by you just forwarding the numbers to VoXalot....and you need to register them within VoXalot instead, the registrations isn't free.

So:

1. DID number forwarded to 123456@us.voxalot.com (123456 replace with your account)
Voicemail set to Yes
You have to be able to forward from wherever you are managing the numbers.
This setup is free

But if it is not working then you'll have to try this:

2. Account with DID number added under providers on VoXalot and Sip Register set to yes. This makes VoXalot the equivalent of your Adaptor Box. So whenever the DID rings, VoXalot picks up the call.
This is not free ($15/year after July 16th)
Good news is, it is still free right now, so you have time to test.....at least, and see where the
problem is.

I guess providing more details on your setup will help:

1. At home, what is your Voip Adapter/SoftPhone registered with, VoXalot?
2. The DID numbers you mentioned, how are they connecting to voxalot right now?

Last edited by emoci; 07-12-2007 at 09:59 PM.
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