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Unread 03-20-2011, 03:55 AM   #1
rajtp
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Default Registration to Callcentric

Folks

Registration to Callcentric is failing - their service is up and running and so is Voxalot. However, in Reg Status, it shows a blank. Can someone check up if there's a problem communicating with their servers? I also have a case open with them

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Unread 03-20-2011, 03:56 AM   #2
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Guys

Even calls which should go through other providers aren't going through hence this appears a voxalot problem. My id is 516687

Thanks
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Unread 03-21-2011, 12:45 AM   #3
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same problem here
Voxalot shows the registration status as: Pending
Callcentric shows no phone registered
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Unread 03-21-2011, 01:18 AM   #4
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acepaus - I was able to get this to work. Try setting voxalot setting to inactive and not to register. Then a few minutes later, turn back both settings and reboot your voice gw too

It may also help opening a case with callcentric -they'll set up a trace on your account
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Unread 03-21-2011, 02:11 AM   #5
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Quote:
Originally Posted by rajtp View Post
It may also help opening a case with callcentric -they'll set up a trace on your account
How do you open a case? I can't find any support options other than this forum.
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