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Unread 03-11-2011, 10:03 PM   #1
Xtropy
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Join Date: Feb 2011
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Unhappy Lost all access to Voxalot

About an hour ago I lost all ability to make and receive calls through Voxalot. I have tried from my ATA and softphone (both over 3G and WIFI so issue isn't isolated to my network) and cannot make calls. My SIP provider (freephoneline.ca) showed my SIP Registration with Voxalot as offline. I unregistered all accounts from us.voxalot.com and re-registered under the eu.voxalot.com cluster and I was able to receive calls but still cannot make calls. I changed my softphone from Voxalot directly to freephoneline.com and I was able to make calls so the issue is not with my SIP provider but with Voxalot. No calls I make or receive show in the call logs and I cannot echo test with *600 (dead line) but I can access my voicemail with *500. *500 is the only number that is currently working for outgoing calls. I have tried all 5 of my VOIP providers through Voxalot and none are making outgoing calls (but I can receive incoming after the eu.voxalot.com switch). Bypassing Voxalot, I am able to make calls directly from the SIP providers settings.

Please advise?!?!

Softphone Logs (XXXX'd out personal IP/account/numbers)

SIP
2011-03-11T22:30:18.561Z
Received:
192.168.1.121[192.168.1.121]:52520 <- 64.34.163.35:5060
641
SIP/2.0 408 Request Timeout
From: "XXXXXXXX" <sip:XXXXXX@us.voxalot.com>;tag=DC7A971871CF2682AB D0C3CF051D726B
To: <sip:XXXXXXXX@us.voxalot.com>;tag=049a3b607bd4752c 2bc556633d106b58-986b
Call-ID: 35E6CCD9D81E977573B7C33B3694C533F19E6CB6
CSeq: 1 INVITE
Via: SIP/2.0/TCP 192.168.1.121:52520;received=XXX.XXX.XXX.XXX;branc h=z9hG4bKdlsV8e9VIb1olh7O;rport=52520
Server: OpenSer (1.1.0-notls (i386/linux))
Content-Length: 0
Warning: 392 64.34.173.199:5060 "Noisy feedback tells: pid=26116 req_src_ip=64.34.163.35 req_src_port=5060 in_uri=sip:XXXXXXX@us.voxalot.com out_uri=sip:*1*XXXXX-XXXXXXXXX@64.34.173.199:5061 via_cnt==0"

Last edited by Xtropy; 03-11-2011 at 10:35 PM. Reason: Added SIP Logs
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