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09-16-2007, 07:56 PM | #1 |
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Can't call any German Toll Free numbers through Voxalot
Hello,
I'm facing a problem dialling German toll free numbers (49800xxxxxxx) when using ENUM lookup in a Voxalot dialling rule. All toll free numbers resolve to sip:49800\1@sip.pbx-network.de The error message I get is 407: Proxy Authentication required My first thought was that pbx-network.de requires authentication and provides the termination of these calls only to their customers, so I posted to the e164.org forum about this issue. German Toll-Free Numbers: ENUM resolves to sip:49800\1@sip.pbx-network.de evilbunny, the mod of this forum, whom I also sent a logfile showing this error message pointed out that the root cause must be within Voxalot. When calling the toll free number directly (sip:49800xxxxxxx@sip.pbx-network.de) the call wents through properly. Now my question to the Voxalot Team: Can you find out the root cause for this issue? Here is the trace: Code:
20:35:48,668: R: 85.17.19.194:5060 (UDP) SIP/2.0 407 Proxy Authentication Required Via: SIP/2.0/UDP 91.65.142.163:62961;branch=z9hG4bK8043384ff162dc118388005056c00001;rport=62961 From: XXXX XXXX <sip:77xx60@voxalot.com>;tag=752182771 To: <sip:49800xxxxxxx@sip.pbx-network.de>;tag=83b87204c57d64485dbe3bb7601319d3.ba9b Call-ID: 8043384F-F162-DC11-8387-005056C00001@91.65.142.163 CSeq: 13 INVITE Proxy-Authenticate: Digest realm="voxalot.com", nonce="46ed78b65994af68d96e87e08f0b71513c17013d" Server: OpenSer (1.1.0-notls (i386/linux)) Content-Length: 0 Warning: 392 85.17.19.194:5060 "Noisy feedback tells: pid=20805 req_src_ip=91.65.142.163 req_src_port=62961 in_uri=sip:49800xxxxxxx@sip.pbx-network.de out_uri=sip:49800xxxxxxx@sip.pbx-network.de via_cnt==1" cheers, gambrinus. Last edited by gambrinus; 09-16-2007 at 08:08 PM. |
09-16-2007, 11:07 PM | #2 | |
Join Date: Feb 2006
Posts: 2,930
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The authentication digest is "voxalot.com" which means that Voxalot is challenging your end point for credentials.
If you look at the "From" address it is a voxalot.com URI My first question is whether or not your ATA / Device is authenticating with the Voxalot server properly? Quote:
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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09-17-2007, 09:40 AM | #3 |
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Hi Martin,
thanks for your quick response. I'll quickly explain how to reproduce the issue. This is my setup:
Any ideas? I have cancelled my fixed line, it will be switched off on Friday... If needed for testing: I own such a German toll-free number, but it is already registered with e164.org and the SIP-Route points to my Voxalot account, so it is currently the only number that works for me... :-( Thanks for your efforts, gambrinus Last edited by gambrinus; 09-18-2007 at 09:20 AM. |
09-19-2007, 08:50 PM | #4 |
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Any ideas?
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09-19-2007, 10:51 PM | #5 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Just tried this scenario using x-lite and after dialing:
08001234567 I got a German announcement repeated twice followed by one in english: "The number you have called is not in service. Please check the number and try again" Very interesting. From the same ATA does dialing *393613 get you to the FWD echo test OK? Does 18005551212 get you to the TellMe directory assistance? .
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
09-21-2007, 06:34 PM | #6 | |
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Hi Martin,
Quote:
Yes, although I have to dial 0018005551212 (since I have setup Voxalot Dial Plans according to German numbering plan; 00 is the access code for international calls). When testing this number at the Dial Plan Test I get: A call to:0018005551212 will get forwarded to sip:18005551212@tf.voipmich.com So ENUM generally works for me and I use it very often since I've registered all my family and friends numbers with e164.org Just with German Toll Free numbers I still get the 407 Proxy authentication required error message, both using softphones (Gizmo, PhonerLite, X-Pro) and my ATA. When registered to my Voxalot account even when dialling the SIP URI (sip:498003301000@sip.pbx-network.de) I get the 407 message! I'm really running out of ideas... Maybe it makes sense to have a look at the server log files to see what's happening. Thanks a lot for your assistance, gambrinus |
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