au.voxalot.com down?

wildbill · 03-04-2009, 01:48 AM

au.voxalot.com appears to be down - no registration on SPA and VoIP Monitoring Statistics | Oz VoIP Status VoIP Monitoring shows down as well - Bill

gotalkvoip · 03-04-2009, 02:00 AM

same here though

my voxalot accounts show all providers registered but registration from my spa to voxalot shows failed

voxalot status page shows ok which is strange

changed my email to hopefully reset my account but no success

we need a master reset :-)

------

funny can register with the us vox server and 500/600 work but cant callout with my registered providers which all show registered on my vox account

martin · 03-04-2009, 02:48 AM

The data centre folk are looking at the problem as we speak. I will let you know once we get an update.

martin · 03-04-2009, 03:02 AM

Our analysis suggests that there is a network problem. If you have setup your device to use SRV lookups your service should be failing over to one of the other servers.

Please see: http://forum.voxalot.com/voxalot-sup...lemention.html

gotalkvoip · 03-04-2009, 03:07 AM

Hi Martin is there any time estimation when the network problem will be fixed

thanks for your updates so far

edit; (thought id mention again) strange i can register with vox us server but outbound calls fail, my status vox page shows my vsp accounts r registered and I've checked my vsp's there up and running

cheerz

wildbill · 03-04-2009, 03:21 AM

Use DNS SRV:yes DNS SRV Auto Prefix: yes
Proxy Fallback Intvl: Proxy Redundancy Method:Based on SRV Port

I made the above changes on my SPA 3000 under line 1 and now showing registered - dont know what it all means though - Bill

2803 · 03-05-2009, 07:56 AM

Interesting issues are happening here. I have a speed dial linked to my mobile phone. I have tried ringing it throughout the day. Often it fails without a tone or get a busy tone after a lengthy delay. Then perhaps a few minutes later my mobile will start to ring, reject the call, and then ring again... etc. This is through a pennytel account. In case like the other guy said it is account related I'm 836907.

hayim · 03-05-2009, 08:44 AM

Hey all and voxalot,
I been having trouble with my service all day.
I can register fine, from multiple devices even, but outbound calls dont work.

Interestingly, VOXALOT AND SIP CALLS DO WORK. ie, *500 voicemail and *xx. SIP calls work, but others wont.

MORE interestingly, the calls that work from my phone are the *same* ones that get routed properly in the Test Call applet of the Dial Plans config page - all other test calls time out with an unknown error.

My theory: this is a routing issue. Voxalot isnt placing my calls through my providers (MNF and Pennytel). Its only placing direct SIP calls.

I am now registering directly to MNF to use my phone.

Anyone have similar? Help!

scrag · 03-05-2009, 09:15 AM

Must be more than a motherboard that was repaired.... This is really inconvenient!!!!

kendid · 03-05-2009, 09:18 AM

I'm hoping the silence from them means they are busy working on it!

When it rains it pours -- seems like they are getting their share lately. Looking forward to seeing it all back online again!!

03-04-2009, 01:48 AM	#1
wildbill Senior Member Join Date: Feb 2006 Location: Cairns - Australia Posts: 117 Thanks: 1 Thanked 10 Times in 8 Posts	au.voxalot.com down? au.voxalot.com appears to be down - no registration on SPA and VoIP Monitoring Statistics \| Oz VoIP Status VoIP Monitoring shows down as well - Bill

03-04-2009, 02:00 AM	#2
gotalkvoip Junior Member Join Date: Mar 2008 Posts: 28 Thanks: 4 Thanked 0 Times in 0 Posts	same here though my voxalot accounts show all providers registered but registration from my spa to voxalot shows failed voxalot status page shows ok which is strange changed my email to hopefully reset my account but no success we need a master reset :-) ------ funny can register with the us vox server and 500/600 work but cant callout with my registered providers which all show registered on my vox account Last edited by gotalkvoip; 03-05-2009 at 08:12 AM.

03-04-2009, 02:48 AM	#3
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	The data centre folk are looking at the problem as we speak. I will let you know once we get an update. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

03-04-2009, 03:02 AM	#4
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Our analysis suggests that there is a network problem. If you have setup your device to use SRV lookups your service should be failing over to one of the other servers. Please see: http://forum.voxalot.com/voxalot-sup...lemention.html __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

03-04-2009, 03:07 AM	#5
gotalkvoip Junior Member Join Date: Mar 2008 Posts: 28 Thanks: 4 Thanked 0 Times in 0 Posts	Hi Martin is there any time estimation when the network problem will be fixed thanks for your updates so far edit; (thought id mention again) strange i can register with vox us server but outbound calls fail, my status vox page shows my vsp accounts r registered and I've checked my vsp's there up and running cheerz Last edited by gotalkvoip; 03-04-2009 at 03:19 AM.

03-04-2009, 03:21 AM	#6
wildbill Senior Member Join Date: Feb 2006 Location: Cairns - Australia Posts: 117 Thanks: 1 Thanked 10 Times in 8 Posts	Use DNS SRV:yes DNS SRV Auto Prefix: yes Proxy Fallback Intvl: Proxy Redundancy Method:Based on SRV Port I made the above changes on my SPA 3000 under line 1 and now showing registered - dont know what it all means though - Bill

03-05-2009, 07:56 AM	#7
2803 Junior Member Join Date: Dec 2008 Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	same here Interesting issues are happening here. I have a speed dial linked to my mobile phone. I have tried ringing it throughout the day. Often it fails without a tone or get a busy tone after a lengthy delay. Then perhaps a few minutes later my mobile will start to ring, reject the call, and then ring again... etc. This is through a pennytel account. In case like the other guy said it is account related I'm 836907.

03-05-2009, 08:44 AM	#8
hayim Junior Member Join Date: Dec 2008 Posts: 9 Thanks: 1 Thanked 0 Times in 0 Posts	Registering fine but not routing calls!! Hey all and voxalot, I been having trouble with my service all day. I can register fine, from multiple devices even, but outbound calls dont work. Interestingly, VOXALOT AND SIP CALLS DO WORK. ie, 500 voicemail and xx. SIP calls work, but others wont. MORE interestingly, the calls that work from my phone are the same ones that get routed properly in the Test Call applet of the Dial Plans config page - all other test calls time out with an unknown error. My theory: this is a routing issue. Voxalot isnt placing my calls through my providers (MNF and Pennytel). Its only placing direct SIP calls. I am now registering directly to MNF to use my phone. Anyone have similar? Help!

03-05-2009, 09:15 AM	#9
scrag Member Join Date: Oct 2006 Posts: 51 Thanks: 0 Thanked 3 Times in 3 Posts	Must be more than a motherboard that was repaired.... This is really inconvenient!!!!

03-05-2009, 09:18 AM	#10
kendid Member Join Date: Aug 2006 Location: UA Posts: 72 Thanks: 6 Thanked 3 Times in 3 Posts	I'm hoping the silence from them means they are busy working on it! When it rains it pours -- seems like they are getting their share lately. Looking forward to seeing it all back online again!!

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