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06-10-2009, 07:49 AM | #1 |
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FUP exceeded after reconfiguration ATA
Yesterday I had to reconfigure my ATA. All settings are the same and I kept the same IP address. But all of a sudden I get FUP exceeded messages from SMS-discount when dialing free destinations.
Has Voxalot changed ip addresses with the new eu-cluster? And could it be that came effective when registering again on my Voxalot account? Or is there something else that could have caused this? Any ideas on how to repair this? Regards, Emile. |
06-10-2009, 09:32 AM | #2 |
Join Date: Feb 2006
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IP addresses have not changed. However, there is a new EU proxy. It could be that Betamax need to add this proxy to their "whitelist".
I will send a PM to one of their reps and ask the question.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
06-10-2009, 09:42 AM | #3 |
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I see that my device is registered to *010<member-id>@194.110.67.221. Before that was *010<member-id@85.17.19.195 I believe?
Could that be it? Thank you for looking in to it, Martin! |
06-10-2009, 09:45 AM | #4 |
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Yes that is the new proxy. I will advise when I get a reply.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
06-10-2009, 09:58 AM | #5 |
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Switching to the us-cluster makes the FUP exceeded messages disappear. So I think adding the new eu-cluster to the betamax whitelist (didn't even know that there was one :-)) will work.
I will wait on your answer before switching back. Thanks again! |
06-10-2009, 12:25 PM | #6 |
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all free destinations show FUP exceedence
Hope the problem's resolved soon.
Every single Betamax call (all clones) is charged at this moment.. Thanks! |
06-10-2009, 01:08 PM | #7 |
Join Date: Feb 2006
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Mail has been sent. Awaiting a response.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
06-16-2009, 11:06 AM | #8 |
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Is this being solved yet? I still use the US-server now, but would like to switch back when there is no FUP-problem anymore...
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06-16-2009, 02:46 PM | #9 | |
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Quote:
proxy01.eu1.voxalot.com = 85.17.19.194 proxy02.eu1.voxalot.com = 194.110.67.221 |
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06-17-2009, 12:49 AM | #10 |
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Hello,
I am facing the same issue here i have lot's of free days in my betamax account but now getting charge for every call to FUP while using PBXES does any one has any solution for this any help is apprecated thanks |
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