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Unread 09-01-2009, 07:57 PM   #51
jozef
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1st Test. Calls start from Sipsorcery Webcallback-->Voxalot-->Poivy
proxy02.eu1.voxalot.com, Custom Header(s) 'P-src-ip: XX.XX.XX.XX'
Calls are without audio!

Date Time Number called Duration Amount
2009-08-31 21:04:26 +4611393xxx (FUP exceeded) 00:02:03 € 0.045
2009-08-31 21:01:56 +48814705xxx (FUP exceeded) 00:00:33 € 0.015
2009-08-31 20:58:57 +4611393xxx (FUP exceeded) 00:01:47 € 0.030

2nd Test. Calls start from PBXes Webcallback-->SS-->Voxalot-->Poivy
proxy02.eu1.voxalot.com, Custom Header(s) 'P-src-ip: XX.XX.XX.XX'

Date Time Number called Duration Amount
2009-08-31 21:16:24 +4611393xxx (FUP exceeded) 00:00:23 € 0.015

3rd Test. Calls start from PBXes Callthru-->SS-->Voxalot-->Poivy
proxy02.eu1.voxalot.com, Custom Header(s) 'P-src-ip: XX.XX.XX.XX'
The same settings like in Test 1st http://forum.voxalot.com/voxalot-sup...html#post24692

Date Time Number called Duration Amount
2009-09-01 20:04:20 +48814705xxx (FUP exceeded) 00:00:21 € 0.015
2009-08-31 21:38:37 +4611393xxx (FUP exceeded) 00:00:27 € 0.015
2009-08-31 21:24:20 +4611393xxx (FUP exceeded) 00:00:40 € 0.015

4th Test. Calls start from Sipsorcery Webcallback-->Voxalot-->Poivy
us.voxalot.com, Custom Header(s) 'P-src-ip: XX.XX.XX.XX'

Date Time Number called Duration Amount
2009-09-01 21:44:47 +4611393xxx 00:01:20 FREE!

5th Test. Calls start from Sipsorcery Webcallback-->Voxalot-->Poivy
us.voxalot.com, Custom Header(s) blank

Date Time Number called Duration Amount

2009-09-01 22:01:37 +4611393xxx (FUP exceeded) 00:01:18 € 0.030

Last edited by jozef; 09-01-2009 at 08:16 PM. Reason: 5th Test
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Unread 09-07-2009, 05:19 PM   #52
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Angry FUP Exceeded US server

My last five calls have been logged as FUP exceeded by voipcheap.com. Four was using webcall back on the us servier and one from my sip device logged into proxy01.us1.voxalot.com. I have been avoiding both eu servers due to problems. eu 2 because of FUP and eu 1 due to incoming call issues. I have reconfigured my sip to us server proxy 2 to see what happens. This FUP issue is getting very annoying.

Also getting FUP on proxy02.us1.voxalot.com will now try au server

Also getting FUP on proxy01.au1.voxalot.com will now try eu servers.

Also getting FUP on proxy01.eu1.voxalot.com will now try the last remaining server

Also getting FUP on proxy02.eu1.voxalot.com. That means I have had a FUP message when using voipcheap.com on all voxalot servers. This is truly awful

I have just logged my sip on to voipcheap.com and I got a FUP. Maybe the problem is with voipcheap.

Last edited by Bob0260; 09-07-2009 at 07:07 PM.
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Unread 09-25-2009, 12:05 PM   #53
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Anyone already heard something? Is this still an issue?
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Unread 09-26-2009, 11:45 AM   #54
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Yes it is an issue. I still get FUP warnings when using eu.voxalot.com. Only when registering my ATA to proxy01.eu1.voxalot.com I will not get FUP policy warnings.

I recently transferred from voipcheap to 12voip and it seems related to all betamax companies
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Unread 10-11-2009, 04:37 PM   #55
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I am new to VOIP and was earlier attracted to 'free calls offers' by voipcheap, rynga, and had signed them up. I enjoyed 'free calls' till I register 'voipcheap' as voice service providers in my voxalot account.

I don't connect my calls via ATA, I am just having fun in making free calls .. I had written mails to voipcheap and rynga and demaned my FUP exceeded trigger to be removed. I am only less than 10 days into both account and now have had FUP exceeded.

In member registration, I had selected eu.voxalot.com as preferred cluster, there is no way I can set my preferred cluster to any other form.

I wondering if there is any part I can do to resolve this FUP issue, or I should let 'voipcheap' and 'rynga' to resolve? Or rather the problem lies on voxalot?

I seriously would like to have my 'free days' back. Please advise.
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Unread 10-13-2009, 07:24 PM   #56
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Read the previous posts in this topic and you will figure it out.
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Unread 10-14-2009, 04:01 AM   #57
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2009-10-14 05:45:28 +6xxx (FUP exceeded) 00:00:06 € 0.010 - us
2009-10-14 05:40:38 +6xxx (FUP exceeded) 00:00:09 € 0.010 - au
2009-10-14 05:32:24 +6xxx (FUP exceeded) 00:00:12 € 0.010 - au
2009-10-14 05:16:21 +6xxx 00:00:14 FREE! - au
2009-10-14 05:13:23 +6xxx 00:00:10 FREE! - au
2009-10-14 05:01:24 +6xxx 00:00:15 FREE! - au

Thanks for replying. I had first tried using RYNGA as provider on au.voxalot.com, and it gives me free call, however after 3 calls, FUP exceeded pop up again. I make the switch to us.voxalot.com, and there is no free call at all.

I shall never believe in 'free days' makerting ploy by voice provider again. I may as well stick to TERRASIP or PENNYTEL, which provide more competitive rate then those 'FREE DAYS' provider.

Fortunately I have yet to tell my friends the wonder of 'FREE CALLS'.
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Unread 10-22-2009, 02:00 PM   #58
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Default Fup

I do have as well this FUP-Problem at VoipDiscount:
Even yesterday Oct 21st - please try to settle this.
And as well for VoipCheap my other Betamax provider
Thanks in advance
Carl
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Last edited by casch; 10-22-2009 at 02:35 PM.
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Unread 10-22-2009, 04:47 PM   #59
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Quote:
Originally Posted by casch View Post
please try to settle this.
Unless you have a new idea, any real solution must come from Betamax.
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Unread 10-22-2009, 08:27 PM   #60
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well, I send them a message that I have a connection error and this FUP-charges. So we (Voxalot and we all) can 'attac' this from both sides!
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