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Unread 05-25-2009, 04:34 PM   #1
137383
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Default problems in voxalot (us.voxalot.com) now?

Hi all,

I have some issues in this moment:

1) My DID number is not working (a registered sip account).
2) My inum number is not working, i dial from pstn to access number and no ring in the phone, and only silence in the call.
3) *600 is working
4) dialout call using a betamax clone is only connecting (i don't have audio)

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Unread 05-25-2009, 08:08 PM   #2
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Default Voxalot malfunction

I think something is malfunction at Voxalot. Some clues:
a) At "Member Details / Device Registration" the information has not been updated for several hours up to now. In my device registration details appears that registration expires at "25-05-2009 09:03:12 [GMT]" which is of course inaccurate (I'm registered at EU Server but my registration has been updated many times after this hour);
b) Stun Server (at stun.voxalot.com) is not responding;
c) I'm not able to dial my account using the *010 Sip Broker prefix. However, EU server is working OK, so I can dial in through any of my registered VSP.
If needed, I can PM my account details.
Regards,
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Unread 05-26-2009, 01:30 AM   #3
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Default Same situation

I am facing the same situation. The registration status of my ATA did not update and says that registration expires at "25-05-2009 09:48:14". Since that time incoming calls stopped to work.

Is there something wrong with Voxalot servers?
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Unread 05-26-2009, 01:38 AM   #4
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Default Something likely wrong

It is likely that something is really happening. The same condition is occurring with my account. The registration status do not change for hours and says that registration expires at "25-05-2009 09:27:00". Incoming calls are not working also.

Please, help needed.
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Unread 05-26-2009, 01:47 AM   #5
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Default

Recomendation: it's look like a voxalot problem, for now don't change your configuration.

In another hand: i pressed the red button. I hope this people is working in a solution.
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Unread 05-26-2009, 06:31 AM   #6
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Default

It's definitely a voxalot problem! I've already pressed the red button twice (yesterday and today).
I can't even call my voxalot account by dialing sip:xxxxxx@voxalot.com
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