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Unread 09-13-2007, 12:47 PM   #1
pedimu
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Default Email update problem on member details section

A couple of days before I changed only my eMail details on Member Details section. After changing email address 2-3 days I couldn't access my voxalot account. It was an alert like "User not activated yet". I got the help from voxalot and then they activated my account. Still I don't understand that what's the reason! Now I saw my email address is incorrect and I want to correct it but I'm afraid after correcting I will lost connection again. Is anybody assist to me?
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Unread 09-13-2007, 12:48 PM   #2
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Originally Posted by pedimu View Post
Is anybody assist to me?
Yes, please PM me your 6 digit Voxalot number.
.
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Unread 09-13-2007, 01:45 PM   #3
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When you change email address, you have to re-verify your account by following the link in an email that is sent to your new address. Until you do that, your account is locked.
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Unread 09-13-2007, 02:18 PM   #4
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Yup! It was my mistake before I put incorrect email address. Now it's OK. Thank you.
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Unread 10-16-2007, 08:38 PM   #5
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Default Same problem...

It happened the same problem with the account of a friend of mine. I helped her to change the e-mail address, but she discarded the e-mail confirmation. Now, there is no access to the account configuration. The message is "User not activated yet".

What is the procedure to restore the previous e-mail and account access?

Thanks

André
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Unread 10-16-2007, 10:10 PM   #6
martin
 
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martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
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Originally Posted by 910198 View Post
What is the procedure to restore the previous e-mail and account access?

Thanks

André
A PM containing the 6 digit account numbers to any one of the Administrators will get the job done.
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