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Unread 06-13-2008, 08:29 AM   #1
fistanes
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Question Phone rings unexpectedly even with voicemail on

It's been only twice this month, but it has been quite disturbing. The thing is that last week our phone kept ringing at 2AM. The caller ID was not shown and when we picked up the phone, nobody answered. At that time the voicemail was off.

I decided to setup a voicemail forwarding rule from 0:00 to 7:00AM. I tested it and it seemed to be working fine.

Today, at 4:00AM, the phone started ringing again even with the voicemail rule on. Since every time we hanged, the phone started ringing again, I decided to disconnect the phone until it was really the time to wake up.

Is this a known problem? It has never happened to me before, so I am puzzled. Should I disconnect the phone line every time I go to sleep? It is quite ennoying to remember to do that every day...

By the way, I am in Spain and connected to the European server.
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Unread 06-13-2008, 09:44 AM   #2
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Are you sure it is not your ATA / phones MWI (message waiting indicator)?
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Unread 06-13-2008, 11:45 AM   #3
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Well, it only has happened twice and at those times. Unless there's an obscure setting I haven't yet found I do not think it is a phone/ATA problem.

By the way, I have a DLink DVG-G1402S
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Unread 06-13-2008, 06:38 PM   #4
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Two suggestions:

1. Make sure the time Based VM rule is an ANY rule....
2. Any chance you've signed up for ENum through e164.org and have VoXalot as your SIP destination?

e164 tends to run a test once in a while to confirm that the SIP URI is still valid...
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Unread 06-13-2008, 10:07 PM   #5
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Thanks for the suggestions. I have the Call Connection Rule set to match by "Any inbound number or provider".

Regarding the second suggestion, I have not signed up for Enum through 164.org, unless Voxalot does it automatically. Still, any call should be redirected to the voice mail, according to the rule, shouldn't it?
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Unread 06-13-2008, 10:31 PM   #6
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1. No VoXalot does not do any automatic signups on e164

2. The only other thing I can think of, is these settings about MWI.....they look as follows on my PAP2, see if you can find something similar in the DLink:
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Unread 06-19-2008, 10:42 AM   #7
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This is really weird... the same thing is happening to me (and I'm on the other side of the world)...
Recently we have been having a series of 'phantom calls' during the night (between midnight and 4am) – these calls show no Caller ID or in fact, that there is no incoming call happening... even overseas calls generally show 'incoming' call on the telephone - Uniden fp106 – if there is a call with caller ID etc, (when you check the Uniden phone log for missed calls, it doesn't even show that these calls came in... that's weird!) – the phones ring... I pick it up, there is nothing there, no dial tone or noise – (no heavy breathing either !), I hang up, and then it rings again within the minute. After a few times of this, and my wife is getting angry, I take it off the hook, or unplug the Minitar ata, so we can go back to sleep.
The Minitar is registered with WDP and MNF. It really does not seem like people are calling us during the night – eventually they would get through to us, I'm sure.
The other VOIP phone we have is using VOXALOT and uses MNF, ENGIN & PENNYTEL ( and yes our primary telephone number is registered with E.164) and this may be the link with all of this - Is something going wrong there ?

Anyone got any suggestions for this (I'm already thinking of unplugging ATA/Phones after 9pm)
just thought I'd share what's happening as it sounds very familiar
thanks
David

Last edited by redwood; 06-19-2008 at 08:07 PM. Reason: inccorect detail
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Unread 06-20-2008, 01:05 PM   #8
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Just a thought (perhaps noted already), do you have the appropriate time-zone selected in your log-in member details page?
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Unread 06-20-2008, 03:52 PM   #9
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I just re-checked it and the time zone is properly set.

I think the issue must be related to direct calls in peer to peer mode, where Voxalot doesn't have anything to do. I have deactivated peer to peer mode to see if it makes a difference. The only problem is that every time the device gets rebooted the peer to peer mode is reset back to 1. Still, I do not know who can be directly calling me by id and IP, since I have not registered it anywhere and my IP is dynamic (although since I do not usually disconnect the modem I've been having the same IP for a long time). And it doesn't seem to be a person calling, since no one answers at the other end. I looks more like a robot testing the line as emoci suggested.

Anyway, why is it testing the line only during the night? Although probably it is not night time for the robot...
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Unread 06-21-2008, 05:13 AM   #10
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and from my case... e-164 is set to test only during my work hours...
It didn't happen last night, so if it does happen again, I'll unregister the number in e-164 and try that....
if someone was calling me direct via enum, how would I know ??????
David
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